Director of Technical Operations

Company Description

Shard Center for Innovation is a leading hub dedicated to advancing education in cutting-edge technologies. With a strong focus on Artificial Intelligence, Machine Learning, drone programming, and robotics, the center empowers future innovators through transformative learning experiences. Shard Center fosters creativity and innovation, equipping individuals with the skills needed to excel in the technology-driven world. The center is committed to shaping the leaders of tomorrow by nurturing their technical expertise and critical thinking abilities.

Role Description

This is a full-time, on-site role located in Noida for a Technical Head. The Technical Head will oversee technical operations, provide guidance to technical teams, and manage projects to ensure objectives are met. Responsibilities include delivering technical support, training staff, and developing innovative processes to enhance efficiency. Additionally, the role involves driving technical initiatives, analyzing data for informed decision-making, and fostering collaboration across teams to achieve organizational goals.

Qualifications

• Strong Analytical Skills to evaluate data, identify trends, and make strategic decisions
• Excellent Communication abilities to convey technical ideas effectively and interact with diverse teams
• Proven experience in Technical Support for resolving complex technical issues and offering robust solutions
• Effective Team Management and leadership skills to guide teams and foster collaboration
• Expertise in Training to mentor team members and develop technical proficiency
• Excellent problem-solving and decision-making skills
• Experience in technology innovation and project management is an added advantage
• Bachelor’s or Master’s degree in a relevant field such as Computer Science or Engineering