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▷ [13 / 10 / 2025] Sr. Manager ( TP Claims ) | FINJO N1018

▷ [13 / 10 / 2025] Sr. Manager ( TP Claims ) | FINJO N1018

FinJoIndia
3 hours ago
Job description

Key Responsibilities

  • . Monitor KPIs and ensure service level agreements (SLAs) and regulatory timelines are met with TAT.
  • . Data management for TP claim and validations on regular basis, coordination with internal stakeholders
  • . Ensuring Quality Checks for all cases are completed within the specified turnaround time (TAT), maintaining adherence to deadlines and quality standards
  • . Publishing weekly dashboard to respective LOB’s for the QC done cases and sharing list of cases to rework
  • Ensure timely follow-up on rework cases according to
  • . Oversee thorough and efficient investigation of third-party motor claims (including property damage, bodily injury, and liability assessments)
  • . Ensure the accurate application of liability, indemnity, and policy coverage evaluations.
  • . Direct complex investigations, including staged accidents, organized fraud, and exaggerated claims.
  • . Fraud Detection & Prevention, Collaborate with Special Investigation Units (SIU), legal teams, and external stakeholders on suspicious and fraudulent claims.
  • . Implement anti-fraud strategies, data analytics, and red flag detection procedures.
  • . Liaise with third-party service providers (law firms, adjusters, garages), internal departments, and regulatory bodies through RTI, appeal

Key Responsibilities

  • . Ensure timely and professional communication with claimants, brokers, and third-party representatives.

    • Key Requirements :

  • . Bachelor’s degree in insurance, law, business administration, or a related field.
  • . Minimum 8 years of experience in motor claims, with at least 2–3 years in a managerial / supervisory capacity.

    • Technical Skills :

  • . In-depth understanding of third-party motor claims handling processes and insurance principles.
  • . Strong knowledge of liability laws, claims fraud indicators, and legal procedures.
  • . Proficient in claims management systems and MS Office tools.
  • . Excellent analytical, investigative, and problem-solving abilities.
  • . Familiarity with digital investigation tools available in market
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    Sr Manager • India