ServiceNow Lead Developer (Discovery and Service Mapping)

Alcor Solutions is seeking a highly skilled Lead ServiceNow Developer with deep expertise in Discovery, Service Mapping, CMDB / CSDM, and integrations . This role requires both hands-on technical delivery and leadership in guiding junior developers and peers .

What You’ll Do

You will play a critical role in driving Discovery, CMDB governance, integrations, and service mapping implementations . The Lead Developer will ensure our CMDB is a reliable foundation for Event Management, AIOps, and IT Operations.

Key Responsibilities :

Discovery & Service Mapping

• Lead the implementation and optimization of ServiceNow Discovery and Service Mapping.
• Create and troubleshoot patterns and probes for complex infrastructure components.
• Configure Cloud Discovery (AWS, Azure, GCP) including tag governance and policy alignment.
• Leverage Discovery and CMDB Admin Workspaces for monitoring, troubleshooting, and optimizing discovery schedules.
• Design and maintain Service Maps to support operational, change, and impact analysis.
• Troubleshoot and optimize MID Server communication, ensuring high availability and secure connectivity.

CMDB & CSDM Governance

Leadership & Collaboration :

Required Experience & Skills :

Preferred Qualifications :