RO : Bharat Banking Operations-Area Operations Officer

RO : Bharat Banking Operations-Area Operations Officer

INTERNAL USAGE : No. of Vacancies :

Reports to :

Area Operation Manager

Is a Team leader

No

Team Size : Grade :

Assistant Manager / Deputy Manager

Business : Bharat Banking

Department :

Bharat Banking Operations

Sub - Department : Rural Lending

Location : Airoli

About Name of BU

Bharat banking Operations

About the Role

RL - Operation Area Operations Officer & Customer Service - Rural

Key Responsibilities

Loan Disbursement.

Dispatch of files and other documents to storage location within stipulated TAT.

Closure of concurrent and Internal audit observations.

AOD, EC and PDD updation.

Complaints & Request resolution within TAT

Liaison with stakeholders - Business / Underwriting / Collections / Branches / Insurance Channel Partners.

Qualifications

Optimal qualification for success on the job is :

Post-graduation / Graduation from a recognized institute

Role Proficiencies :

For successful execution of the job, the candidate should possess the following :

Knowledge of banking products and services

Knowledge of regulatory guidelines and norms

Good communication (both verbal and written) skill in both English and the local language

Ability to manage complex client situations

Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment

Ability to handle pressure and meet deadlines

Skills Required

Refer to the Job Description