Industry & Sector : Organized retail / Consumer goods — brick-and-mortar store operations with omnichannel fulfillment. This role sits in frontline retail management, driving store-level profitability, customer experience, and operational excellence across an on-site retail outlet.
Primary, best-performing title (for job portals) : Retail Store Manager
About The Opportunity
We are seeking a hands-on Retail Store Manager to lead a high-traffic store in India. You will own daily store operations, build high-performing teams, and deliver consistent sales growth while upholding merchandising standards, loss prevention, and customer delight. This on-site role is ideal for an ambitious retail operator who thrives on measurable results and servant leadership.
Role & Responsibilities
- Drive store sales and KPI performance—set targets, track daily / weekly results, and execute action plans to hit revenue and conversion goals.
- Lead store operations including cash management, POS reconciliation, opening / closing procedures, and compliance with retail SOPs.
- Manage inventory control : oversee receiving, stock replenishment, cycle counts, and shrinkage-reduction programs.
- Execute visual merchandising and local merchandising plans to maximize product visibility and seasonal promotions.
- Coach, schedule, and develop store staff—conduct regular performance reviews, deliver training, and maintain staffing levels for peak periods.
- Own store-level P&L and cost controls—optimize labour, margins, and vendor coordination to improve profitability.
Skills & Qualifications
Must-Have
Proven retail store management experience with responsibility for sales targets and daily store metrics (KPI-driven).Strong knowledge of inventory control, stock audits, and shrinkage prevention.Hands-on experience with Point-of-Sale (POS) systems and cash reconciliation procedures.Track record of managing store P&L, labour scheduling, and margin optimisation.Demonstrable skills in visual merchandising and execution of promotional campaigns.Customer-focused with experience resolving escalations and improving in-store NPS or CSAT metrics.Preferred
Experience with retail ERP or merchandising platforms (e.g., Microsoft Dynamics, SAP Retail, or similar).Exposure to omnichannel operations (click & collect, ship-from-store) and local store marketing.Retail management certification or diploma.Benefits & Culture Highlights
Competitive salary with performance-linked incentives and store-level bonus programs.Clear career path—opportunities to progress to Area / Cluster Manager roles plus structured leadership training.Employee discounts, supportive frontline culture, and focus on operational excellence and customer-first values.Apply if you are a results-oriented retail manager who thrives in a fast-paced, customer-centric environment and wants to own P&L, team development, and the in-store customer journey. Strong operational discipline and a passion for retail excellence will make you successful in this role.
Skills : inventory management,kpis,team management,operations,visual merchandising,p&l management,loss prevention
Skills Required
Operations, Inventory Management, Visual Merchandising, Team Management, Loss Prevention, Cash Reconciliation, Sap Retail, Microsoft Dynamics