Customer Success Associate
TekXeraKanpur, IN2 days ago
Job descriptionExcellent verbal and written communication skills in English and Hebrew. Should have a neutral accent with no MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence) . Strong grammar, clarity, and pronunciation. Customer-first approach with effective problem-solving skills. Graduate (preferably from a technical background). Minimum 1 year of experience in international customer support preferred. Freshers with strong Hebrew proficiency may also apply. Must be B2 / B2.2 / C1 certified in Hebrew language. Valid certification mandatory. HR Round Operations / Functional Round Versant / Language Assessment Rotational shifts for both male and female candidates.
Customer Success Associate (Hebrew Language) – Remote
Position : Customer Success Associate – L1
Work Mode : Remote (Work From Home)
Process : International Customer Support
Experience : 1–5 Years
Location : Pan India (Remote)
About the Role
We are hiring skilled and customer-focused Customer Success Associates (L1) with Hebrew language proficiency to support international customers and deliver exceptional service. The ideal candidate should have excellent communication skills and prior experience in global customer support environments.
Key Responsibilities
- Provide customer assistance and resolve queries through calls, email, or chat.
- Deliver end-to-end issue resolution within defined service timelines.
- Document customer interactions and ensure accurate case handling.
- Maintain a high level of professionalism and customer satisfaction.
Required Skills & Competencies
Educational Qualification
Experience
Language Requirement
Interview Process
Shift Details
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Associate • Kanpur, IN
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