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Technical Analyst, Linux
ConfidentialThiruvananthapuram / Trivandrum17 days ago
Job descriptionScripting automation experience in Python, Perl and Shell Knowledge of infrastructure automation solutions (Ansible, Puppet, etc.) Experience of Linux systems / server administration with hands-on exp in RedHat / CentOS, LVM, BASH, Icinga, Apache, Postfix, Linux Load Balancers Troubleshoot performance, availability and functionality issues determine root cause Familiar with Virtualization Platforms Experience in version control tools like Gitlab, Code Commit Experience with Database Knowledge of Redhat Satellite server will be advantageous Familiar with Grafana, Prometheus Knowledge / Experience in maintaining and supporting network environment CCNA certification will be an advantage Competency Requirement Excellent communication and inter-personal skills Exposure to quality systems (ISO / CMMI) Understanding on ITIL process or similar methodologies Should be a quick learner with an eye for detail Drive for results within deadlines Demonstrate a high degree of self-motivation and tenacity to get the job don
Job Description :
- Technical Analyst Linux with Scripting experience
- Create and support automation using perl, python, bash, etc
- Responsible for managing day to day support activities in the form of incident and service requests
- L2 / L3 support for incidents / tickets raised liaise with multiple SME teams and Customer management teams as required
- System administration of Linux systems and variants
- Plan, schedule, and implement Infrastructure maintenance activities which include software upgrades, hardware replacement and infrastructure changes
- Manage escalations from other customer facing teams isolate the issues with proper Troubleshooting steps
- Root cause analysis Incident report to Management teams and Stakeholders after a Major incident
- Work with Service Providers, Hardware vendors to determine causes of device failure / issues
- Communicate effectively with internal and external audiences with varying levels of technical expertise
- Work on improvement / maintenance projects
Minimum Qualification and Experience : At least 6 - 8 years of experience in a Linux environment. RHCSA / RHCE certification and expertise in Linux systems needed.
Mandatory Skills :
Desired Skills :
Skills Required
Linux Administration, Automation Tools, System Monitoring, Networking Protocols
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Technical Analyst • Thiruvananthapuram / Trivandrum
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