Finance and Accounts Specialist

Experience : 7+ Years

Qualification : Any graduation or MBA

Roles & Responsibilities :

• Reporting into the partner / director, is accountable for the successful delivery of all Managed Service engagements and to provide a continuous revenue stream for Managed Services by enhancing and maintaining existing services.
• The AD of Managed Services provides leadership, direction, and guidance to the Managed Services team to ensure high standards of delivery and smooth running of our Managed Service engagements.
• Responsible for monitoring and managing key Managed Services KPIs including profitability, billable utilisation, revenue delivery (actual vs expected), margin, whilst identifying areas of improvement in relation to :
• Contractual Compliance
• Customer Satisfaction
• Resourcing and Scheduling
• Processes and Quality