Salesforce Technical AI Architect

PRIMARY RESPONSIBILITIES

• Architect, design, implement, test and deliver highly scalable Salesforce solutions, using Salesforce s deeply unified platform to meet business requirements and enhance user experiences
• Collaborate with stakeholders to identify pain points and opportunities for innovation, with a clear focus on customer impact, trust, and growth
• Define and document the overall architecture and technical solution for Agenforce deployments, integrations, and customizations.
• Provide expert guidance on Salesforce Agenforce features, capabilities, and best practices.
• Stay up-to-date with new releases and enhancements to the Salesforce ecosystem, especially related to Agenforce AI, and incorporate them into solution designs.
• Use pre-trained LLMs (e.g., GPT, Llama, Falcon) for Salesforce-specific applications using prompt engineering and reinforcement learning from human feedback (RLHF).
• Build and maintain datasets for training, fine-tuning, and evaluation of LLMs for various use cases.
• Act as a key liaison between product owners, technical teams, and external partners to ensure clear communication and alignment.
• Be a domain expert, while writing code and working closely with other developers, Product Managers, and UX to ensure features are delivered to meet business and quality requirements
• Define the system architecture landscape, identify gaps between current and desired end-states, and deliver a comprehensive solution that will enable achievement of the desired business outcomes
• Mentor and support junior architects and developers, providing guidance on architectural decisions, development methodolgies, tools and code quality
• Leverage agile work management practices, including sprint planning and retrospectives to track critical deliverables. Partner with product owners for backlog grooming and work prioritization
• Ability to translate business needs into AI solutions and communicate complex technical ideas to non-technical stakeholders
• Establish governance frameworks for the platform, ensuring proper data management, security compliance, and system scalability.
• Lead the development of custom Salesforce solutions, including Apex, Visualforce, Lightning components, and other Salesforce technologies, to tailor Agenforce to specific business needs.

PROFESSIONAL EXPERIENCE / SKILLS REQUIRED

Salesforce Certifications (Preferred) :

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

Skills Required

Salesforce, Product Management, System Architecture, Data Management, Project Management, Scrum, Solution Architecture, Crm, Python