Operations Executive ( Freshers )

About the organisation:

VMax is an innovative Health Tech platform committed to holistic wellness. Our expert team delivers personalized fitness and nutrition plans tailored to individual needs. We aim to transform 1 million lives by preventing lifestyle diseases such as obesity-related diabetes heart conditions thyroid issues hypertension depression PCOS and certain cancers.

Job Summary: -

This is a full-time operations associate role that requires the candidate to work on-site at VMax Wellness in Coimbatore. The operations associate will manage a range of day-to-day tasks including coordinating internal and external clients communicating with clients including Messages and calls and documentation. The Operations Executive will work closely with the VMax Wellness team to ensure smooth and efficient operations and will also be responsible for providing the team with insights and recommendations to improve processes.

Roles and responsibilities:

• Run reminders and WhatsApp engagement

• Make welcome calls and log notes in CRM

• Track attendance. Update sheets. Share daily reports

• Chat support during webinars. Record engagement

• Follow up on registrations no shows and basic queries

• Create or update forms links and access

• Convert paid webinar leads to clients in CRM. Capture onboarding details

Requirements: -

• Masters or Bachelors - any stream from a reputed institution.

• Freshers or 1 year of experience. Client Call support experience is an advantage.

• Strong command of Google Sheets/Excel Presentation/Google Slides MS Word and Zoom operations

• Excellent interpersonal and communication skills (Fluency in English is Mandatory)

• Strong problem-solving analytical and multitasking abilities

• Self-disciplined proactive detail-oriented and capable of working in a fast-paced environment

• Skilled in customer communication webinar moderation and social media management

• Enthusiastic about solving operational challenges and optimising task completion

• Documentation skills

• Must have a working laptop and Wi-Fi connection.

Points to be noted:

• Job Type: Full-time

• Job Mode Onsite Coimbatore

• Working days 9.30 am to 6.30 pm

• Should have a working condition laptop with Wi-Fi Connection