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Voice Integration Engineer - Enterprise Solutions

beBeeIntegrationAhmedabad, Gujarat, India

1 day ago

Job description

About the Opportunity

We are seeking a skilled Voice Integration Engineer to join our team and contribute to the development of advanced voice solutions. The ideal candidate will have experience with real-time voice systems, SIP signaling, and integration with contact center workflows.

Key Responsibilities :

Implement voice features for Cisco Webex, including transfer callback with call history, IVR channel configuration compatibility, Silero VAD compatibility with MULAW audio, automate BYOVA datasource management, add DTMF support, retrieve integration info from tenant-server, implement health check / status monitoring, and integrate with SIP / AudioCodes / call center workflows.
Rapidly build features using existing Aisera codebase and collaborate with a cross-functional team.

Required Skills & Experience :

7-10 years of experience in Voice / Telephony / UC / Contact Center engineering, strong knowledge of SIP, RTP, DTMF, codecs (MULAW, G.711), hands-on experience with Cisco Webex Voice / Contact Center, familiarity with AudioCodes, IVR, call routing, and callback workflows.

Strong debugging, troubleshooting, and integration skills, programming / scripting skills (Python, Java, or similar), able to understand and extend existing codebases.

Benefits :

Short-term, high-impact project with a leading AI-driven voice platform.

Opportunity to shape next-generation enterprise voice features.

What You'll Bring :

Exposure to Silero VAD, BYOVA, or Voice Analytics systems.

Experience with CPaaS / Voice-as-a-Service platforms.

Cisco voice certifications.

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Integration Engineer • Ahmedabad, Gujarat, India