Principal Technical Product Manager - Platform

Summary Our mission is to build the definitive engineering platform that accelerates developer innovation. We empower our teams by providing them with intelligent, scalable, and self-service tools, enabling them to build the future without being constrained by infrastructure complexity. About the Role : We are seeking a deeply technical and strategic Technical Product Manager (TPM) - Platform to own the vision and roadmap for our core workload assets. This is a high-impact role within our Platform Engineering group, responsible for the foundational data services that power all of our applications. You will be the single-threaded owner for a complex portfolio of technologies, including managed datastores (like RDS, DynamoDB, and Elasticache), cloud-native services on AWS, and on-premise data solutions.Your mission is to create a world-class, seamless experience for our developers, enabling them to provision, manage, and scale their application backends with speed and confidence. You will blend deep technical expertise with a strong sense of product ownership to define the future of how our company handles data at scale, directly influencing the productivity and innovation of hundreds of engineers.

How will you contribute?

• Own the Vision and Strategy : Define and deliver on a multi-year vision for our portfolio of workload assets. You will develop a clear product strategy and roadmap that aligns with the broader goals of the engineering organization.
• Be the Voice of the Developer : Act as the primary liaison between the Platform team and our internal developer community. Conduct interviews, run surveys, gather feedback, and deeply understand their workflows, challenges, and needs.
• Drive the Roadmap : Translate complex technical requirements and user needs into a prioritized backlog of clear user stories, epics, and product specifications. You will work within an agile environment to ensure a steady flow of value to our customers.
• Serve as a Product Evangelist : Champion the platform's vision and services across the organization. Drive adoption and enablement by working with developers to create clear documentation, best practices, and training materials.
• Manage the Asset Lifecycle : Oversee the entire lifecycle of our workload assets—from evaluating new technologies and market trends to managing versions and planning the graceful deprecation of legacy systems.
• Analyze and Measure : Define and analyze metrics that measure the success of your products, including developer satisfaction, reliability, performance, and total cost of ownership. Use this data to inform your product strategy.
• Lead Through Influence : Collaborate closely with key stakeholders in security, compliance, finance, and application development to ensure our workload assets are secure, cost-effective, and aligned with business goals.

What will you bring?

Preferred Qualifications

What do we offer?

Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions.