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Assistant Manager- Sdwan

Assistant Manager- Sdwan

Tata CommunicationsPune, Republic Of India, IN
23 days ago
Job description
  • Provide Level 2 support for Wi-Fi and LAN infrastructure across Cisco Meraki and Catalyst environments. Troubleshoot and resolve incidents escalated from L1 support, ensuring timely resolution.
  • Assist in configuration, deployment, and maintenance of switches, access points, and controllers. Monitor network health and performance using Zoho ManageEngine tools. Document incident resolutions, network changes, and standard operating procedures.
  • Collaborate with L3 engineers and other IT teams for issue resolution and service improvements. Participate in scheduled maintenance, upgrades, and patching activities.
  • Maintain asset and configuration records in ManageEngine.
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    Assistant Manager • Pune, Republic Of India, IN

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