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Senior Business Solution Design & Delivery Manager

ConfidentialGurgaon / Gurugram

17 days ago

Job description

What will your essential responsibilities include

Identifies business solutions to a variety of business problems. This can entail :
Understanding and synthesizing business problems
Identifying and documenting solutions / options through workshops and interviews
Conducting analyses and documenting deliverables
Acting as a Business Advisor and ensuring stellar quality in deliverables and documentation
Define and document high level target design and business outcome. Conduct E2E assessment to ensure all impacted functions and processes are properly considered in the project. Identify resource impacts / needs. Identify and document high-level product requirements, where applicable. Dare to challenge to achieve the optimum business outcome.
Applies Change Management tools and methodologies to various projects including impact assessment, roll-out planning, stakeholder management, communication and training. Manage adoption and transition to BAU. Understand interdependencies between change initiatives and avoid change fatigue by coordination of change efforts across projects.
Defines and documents current and future processes and identify required training and documentation needs. On process reengineering initiatives, identify streamlined processes and assess impacts within programs or on a standalone basis. Ensure adherence to Business Design Authority and Business Architecture principles. Ensure processes are measurable and educate business owner accordingly.
Expert on specific applications / functional processes. Provides advice and develops solution on these specific system capabilities and processes on relevant programs.
Share expertise and lessons learned on program executions among Business Solution Design Managers to drive cross-pollination of knowledge.
You will report to Team Lead - Business Solution Design & Delivery.

Required Skills and Abilities :

Relevant Years of experience in driving large scale programs in the insurance industry and international environment, coupled with other relevant experience.

Broad experience in consulting roles, equipped with a set of tools and techniques for status assessments, solutioning, visualization and implementation of various business problems. Acts as organizer and facilitator for workshops, forums, interviews and other business interactions. Maintain and promote a consultancy background and always drive for highest quality output.

Excellent capabilities in documenting and visualizing design decision and progress status.

Effective Change Management skills, experience in assessing change impact and delivering change management activities targeted to various stakeholder groups, considering project interdependencies.

Manages defined workstreams self-directedly and considers interdependency with other areas proactively.

Excellent influencing and negotiation skills, acts as role model and supports junior colleagues in project execution, manages stakeholders self-directedly.

Desired Skills and Abilities :

Excellent analytical / conceptual and solutioning skills complemented with effective social / soft skills.

Excellent organizational skills, communication and presentation skills.

Excellent collaborative skills.

Excellent ability to multi-task across a number of initiatives.

Analytical and creative mindset.

PROSCI and or Six Sigma certification a plus.

Skills Required

Project Management, Business Solutions, Change Management, Solution Design

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