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Hospitality Specialist

Hospitality Specialist

Aurolablucknow, India
19 hours ago
Job description

About the Role :

We are seeking a well-presented, professional, and customer-oriented Hospitality Specialist to be the first point of contact for visitors and doctors. The role involves managing front desk operations, handling administrative support tasks, and ensuring a smooth and welcoming experience for all guests and employees.

Key Responsibilities :

  • Greet and welcome visitors in a professional and courteous manner.
  • Manage incoming phone calls, emails, and correspondence efficiently.
  • Maintain the visitor logbook and issue visitor passes as per company policy.
  • Coordinate with internal departments for meetings, appointments, and logistics.
  • Manage courier services, incoming / outgoing mails, and dispatch records.
  • Assist in scheduling meeting rooms and preparing meeting arrangements.
  • Provide general administrative and clerical support to HR / Admin departments.

Required Skills and Competencies :

  • Excellent communication and interpersonal skills.
  • Pleasant personality with a customer-centric attitude.
  • Proficient in MS Office (Word, Excel, Outlook).
  • Good organizational and multitasking abilities.
  • Basic knowledge of office management and administrative procedures.
  • Attention to detail and a high degree of professionalism.
  • Qualification :

  • Any Graduate (preferably BBA / BA / B.Com / MBA – HR or Administration background).
  • Experience : Minimum 2years

    Key Attributes :

  • Presentable and professional demeanor.
  • Punctual, responsible, and proactive.
  • Ability to handle pressure and maintain confidentiality.
  • Preferably from Hotel / Hospitals and Schools.

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