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Shopify Store Manager

Shopify Store Manager

MyFashion LLCKottayam, IN
30+ days ago
Job description

Overview

We are seeking a highly organized, tech-savvy Shopify Store Manager to oversee the daily operations, growth, and performance of our online store. This role requires someone who understands e-commerce, product merchandising, conversions, customer experience, and Shopify backend management. You should be proactive, detail-oriented, and able to run the store like a profit-driven business.

Key Responsibilities Store Operations & Management

  • Manage all daily operations of the Shopify store, including product uploads, inventory, pricing, and collections.
  • Optimize product pages for SEO, conversions, mobile responsiveness, and brand consistency.
  • Oversee order processing, fulfillment accuracy, shipping integration, and return / exchange workflows.
  • Monitor site speed, functionality, broken links, and ensure a smooth customer journey.

Product & Merchandising

  • Create and update product listings with strong descriptions, photos, and variants.
  • Manage seasonal collections, homepage banners, promotional campaigns, and product categorization.
  • Coordinate with designers or content creators to ensure visuals and copy align with brand goals.

    • Sales, Marketing & Growth

  • Implement discount codes, bundles, upsells, and A / B testing.
  • Coordinate with marketing on ads, email campaigns, and product launches.
  • Analyze sales trends, conversion rates, customer behavior, and propose improvements.
  • Manage abandoned cart campaigns, retargeting workflows, and loyalty programs.

    • Customer Support & Experience

  • Oversee customer inquiries via email / chat; respond professionally and quickly.
  • Resolve issues related to orders, returns, sizing, and product information.
  • Maintain high standards of communication to increase customer satisfaction and repeat purchases.

    • Analytics & Reporting

  • Track KPIs including :
  • Daily sales
  • Conversion rate
  • AOV (Average Order Value)
  • Customer acquisition cost (CAC)
  • Inventory turnover
  • Provide weekly / monthly performance reports with actionable recommendations.

    • Qualifications

  • Experience managing or assisting with Shopify stores (required).
  • Strong understanding of e-commerce tools, Shopify apps, and analytics.
  • Basic knowledge of SEO, Google Analytics, social media, and digital marketing.
  • Excellent communication, writing skills, and attention to detail.
  • Ability to multitask, prioritize, and work in a fast-paced environment.
  • Graphic design or Canva skills are a plus.

    • What We Offer

  • Competitive pay + performance bonuses.
  • Flexible hours with remote work options.
  • Opportunity to help grow a fast-moving brand.
  • Training on new Shopify apps, AI tools, and marketing systems.
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    Store Manager • Kottayam, IN

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