Print Production Manager

Print Account Manager

Position Summary

Coordinate production-related services to meet customer requirements and needs.

Perform Order Entry of new orders into Technique software.

Enter shipping and batch instructions for orders into Technique software.

Responsibilities

Coordinate all inputs, including but not limited to, print order, mail file, supplied inserts, outsource needs and verify completion of manufacturing instructions and production

Generate the Technique job plan for each individual job based on information provided / received from the customer.

Collaborate with Account Specialists / Sales to meet Customer requirements

Communicate Customer expectations directly to the manufacturing plant

Maintain / track plant schedule per customer approved schedule

Follow a detailed checklist to ensure all data is received and the process is completed.

Coordinate instructions and process distribution files for shipments via FedX / UPS & USPS

Job Knowledge & Skill

Requires a very good knowledge of web, sheetfed and digital printing (press, bind & mail) and Imposition Planning. Various finishing activities such as tipping, bellybanding and polybagging.

Very good book knowledge of soft cover, hard cover, saddle stitch and mechanical binding.

Understanding of version placement.

Knowledge of computers and software tools in order to complete duties. successfully. This includes but not limited to Technique, Process Shipper, Microsoft Outlook Excel and Word.

Professional English Language Communication Skills to read instructions and compose both internal and external customer emails.

Resilience in stress tolerance.

Ability to change direction quickly and multitask.

Excellent organizational skills and attention to detail.

Strong analytical and problem-solving skills.

Ability to act with integrity, professionalism, and confidentiality.

Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and / or training; or equivalent combination of education and experience is preferred.

Some Overlap with US working hours will be required for orders on short schedules that must be entered on the same day as they arrive.

• Employee Retention
• Must commit to a minimum of 3 years on the team.