Solution Consultant (Business Analyst) in Bangalore

Key Responsibilities

• Determine the requirements of the clients.
• Convert client requirements into business requirements.
• Convert business requirements into software requirements specifications. This SRS should be a go-to document for developers and testers.
• Prepare API documents.
• Work with the technical team, business team, and client POCs to make products easier to use and thus need fewer instructions.
• Prepare user guides for our products.
• Provide application content / email content / SMS content, etc.
• Standardise content across products.
• Gather usability feedback from Clients, designers, QA, and other teams.
• Revise / Update documents as new issues arise / new requirements or changes arise.
• Understand customer requirements, and our product creates the right valuable solution for the customer.
• Strongly collaborate and support the sales team in upselling.
• Work towards achieving fewer than 20% of service requests from the clients.
• Create a detailed business analysis, out problems, opportunities, and solutions for a business.
• Define business requirements and report them back to stakeholders.

About Company : SignDesk is a workflow automation and documentation product aimed at assisting businesses in digitizing and automating their documentation processes. We call it paperless Nirvana! SignDesk's products constitute an end-to-end documentation system designed to digitize and streamline paper-based processes. Our product catalog currently includes a Video KYC onboarding solution leveraged with ML and AI techniques, a digital stamping & franking product for real-time online stamp duty payment, an eSign workflow solution offering both Aadhaar eSign & digital signatures, and an eMandate product to automate recurring payments through eNACH which also supports Aadhaar eSign-based mandates.

Skills Required

Business Analysis