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Tele Collection Executive
ConfidentialBengaluru / Bangalore9 days ago
Job descriptionInitiate outbound calls to customers with overdue accounts to remind them of pending payments Address customer queries related to billing, account status, and available payment options Negotiate payment arrangements while maintaining a professional and customer-friendly approach Document all customer interactions, payment commitments, and outcomes in the company's database Coordinate with the finance department to track collections and provide updates on account status Follow up on promised payments and resolve discrepancies or issues raised by customers Ensure adherence to all company policies and compliance regulations regarding collections practices
Skills Required
Collections, Outbound Calling, Customer Service
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Collection Executive • Bengaluru / Bangalore