Job Title : ServiceNow IRM Consultant
Experience : 3–5 Years
Location : Hyderabad / Hybrid
Employment Type : Full-time
Role Overview :
We are seeking a skilled ServiceNow IRM Consultant to design, implement, and maintain Integrated Risk Management solutions on the ServiceNow platform. The ideal candidate will have hands-on experience in configuring IRM applications, understanding risk frameworks, and delivering governance, risk, and compliance (GRC) solutions aligned with business objectives.
Key Responsibilities :
- Configure and customize ServiceNow IRM modules (Policy & Compliance, Risk Management, Audit Management, Vendor Risk Management).
- Work closely with stakeholders to gather requirements and translate them into technical solutions.
- Develop workflows, business rules, UI policies, and integrations within the ServiceNow platform.
- Implement risk frameworks (ISO 27001, NIST, GDPR, etc.) and ensure compliance alignment.
- Perform data modeling, reporting, and dashboard creation for risk and compliance metrics.
- Troubleshoot and resolve issues related to IRM applications and integrations.
- Collaborate with cross-functional teams for platform upgrades and enhancements.
- Provide end-user training and documentation for IRM processes.
Required Skills & Qualifications :
3–5 years of experience in ServiceNow development and administration, with a focus on IRM / GRC modules.Strong understanding of risk management principles and compliance frameworks.Proficiency in JavaScript, ServiceNow scripting, and REST / SOAP integrations.Experience with ServiceNow reporting and performance analytics.Knowledge of ServiceNow architecture and best practices.Excellent communication and stakeholder management skills.Preferred Qualifications :
ServiceNow CSA, CAD and CIS – Risk and Compliance.Familiarity with third-party integrations (e.G., Archer, SAP GRC).Experience in Agile delivery methodologies.Soft Skills :
Strong analytical and problem-solving abilities.Ability to work independently and in a team environment.Attention to detail and commitment to quality.