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Customer Onboarding Manager (Immediate Start)
Weekday AIIndia17 hours ago
Job descriptionYou're passionate about delivering an exceptional customer experience — one that rivals top-tier service standards. You genuinely enjoy helping customers succeed and building long-term relationships. You're curious and empathetic, enjoying meaningful conversations and learning from diverse people and perspectives.
This role is for one of the Weekday's clientsMin Experience : 2 years
Location : Bangalore
JobType : full-time
Requirements
What You'll Do :
- Take complete ownership of customer relationships, ensuring they achieve success and become enthusiastic advocates for the product.
- Lead end-to-end customer onboarding, providing a smooth, engaging, and value-driven onboarding experience.
- Monitor product adoption and usage to ensure customers derive maximum value, driving retention, upsell, and expansion opportunities.
- Act as a trusted product advisor, sharing insights, best practices, and tips to help customers achieve their goals efficiently.
What Makes You a Great Fit :
Skills :
Client Onboarding | Customer Onboarding | Upselling | Customer Success | Relationship Management
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