Conversion Analyst

Role : Conversion Analyst

The Conversion Analyst will support customer onboarding activities by configuring communication solutions (DP1, IBS Merge). This role involves data / document mapping, configuration setup and quality checks to ensure accurate and timely delivery.

Key Responsibilities :

• Configuration & Onboarding :
• Configure DP1 and IBS Merge solutions as per onboarding requirements
• Perform configuration and onboarding setup activities
• Maintain version control and track configuration changes
• Coordination & Reporting :
• Coordinate with internal BA, QA, Ops, and PM teams
• Monitor onboarding progress and update internal trackers
• Support process improvements and reusable asset creation

Required Skills :