Process – Flight Sales / Cruise Booking :
Handle inbound Meta calls and assist US-based customers with flight bookings and cruise vacation planning. Offer best travel solutions based on customer preferences and budgets.
Bilingual Sales Support (English & Spanish) :
Communicate fluently in English and Spanish to handle calls from diverse customer segments, ensuring a smooth and personalized booking experience.
Lead Conversion :
Convert Meta-generated leads into confirmed bookings. Maximize closing ratio through effective communication and persuasive sales techniques.
Customer Needs Assessment :
Understand customer requirements in detail and provide the most suitable travel itineraries, routes, pricing, and value-added options.
Upselling & Cross-selling :
Promote additional services such as travel insurance, extra baggage, premium seats, or hotel packages to increase booking value.
Target Achievement :
Consistently meet or exceed assigned sales targets and KPIs.
Post-Booking Assistance :
Provide follow-up support to customers including itinerary changes, documentation, and general assistance as required.
Skills Required
US travel sales, flight sales, cruise booking, Meta leads handling, bilingual (Spanish & English)
Sales Consultant • Dehradun