Founder s Office - Strategy & Operations

ConfidentialKolkata

5 days ago

Job description

Key Responsibilities

Strategic Collaboration & Institutional Coordination

Serve as the Chancellor's trusted advisor in aligning strategic priorities across teams.
Facilitate cross-functional collaboration to execute initiatives and track institutional goals.

Organizational Structuring & Enablement

Support in designing and refining scalable organizational structures and governance models.

Coordinate with functional heads to define roles, enhance interdepartmental workflows, and build high-performing teams.

Process Design & SOP Development

Lead the creation, documentation, and institutionalization of Standard Operating Procedures (SOPs) .

Ensure continuous process optimization based on stakeholder input and evolving institutional needs.

Lean Operations & Efficiency

Identify inefficiencies and operational bottlenecks, and drive lean, scalable solutions.

Collaborate with departments to streamline delivery models and reduce turnaround times.

Cross-Functional Project Support

Manage and monitor cross-departmental strategic projects, ensuring alignment and timely execution.

Act as the single point of accountability for multi-team initiatives.

Strategic Partnerships & External Engagement

Assist in developing partnerships with industries, academic bodies, and public / private stakeholders.

Coordinate internal readiness for operationalizing partnerships and new revenue opportunities.

CRM & Sales System Optimization

Collaborate with business and tech teams to configure CRM workflows across B2B, B2C, and B2B2C models.

Enable data-driven decision-making through well-integrated sales and marketing systems.

Academic Program Development & Policy Alignment

Support the implementation of NEP 2020 and the National Credit Framework.

Facilitate design and rollout of skill-based, industry-integrated degree programs.

Admissions & Outreach Strategy Support

Coordinate with the admissions team to optimize enrollment strategy and operations.

Ensure alignment between outreach, marketing, and institutional goals.

Talent Acquisition Coordination

Partner with HR and hiring managers to align workforce planning with organizational priorities.

Support smoother onboarding and talent integration processes.

Digital Infrastructure & Systems Support

Ensure university digital platforms and tech systems are aligned with user and institutional needs.

Coordinate between tech teams and functional heads for systems development and maintenance.

Skills Required

strategy execution , Project Coordination, sop development , Crm Systems, Organizational Development, Stakeholder Engagement

Founder Office • Kolkata