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Customer Service Representative

Customer Service Representative

OrigabeeJamnagar, Gujarat, India
1 day ago
Job description

We are looking for a dedicated Customer Service Representative to join our team supporting a USA-based pharmacy. This role involves handling daily prescriptions, submitting insurance claims, and communicating directly with patients regarding their copays.

✨ Key Responsibilities :

  • Process and manage daily prescriptions
  • Submit and follow up on insurance claims
  • Speak directly with patients to explain copays, balances, and prescription details
  • Maintain accurate records and provide excellent customer support

✅ Requirements :

  • Excellent English communication skills (spoken & written) – must
  • Basic math skills to calculate copays, insurance splits, and billing amounts
  • Strong customer service attitude
  • Ability to work night shift (US hours)
  • Prior pharmacy or healthcare experience is a plus
  • Willingness to learn and grow within the company
  • Salary : Starting from ₹25,000 per month (based on experience)
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    Customer Service Representative • Jamnagar, Gujarat, India

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