Role Overview
The IT Administrator will be responsible for managing and maintaining GoKhana's IT infrastructure, ensuring smooth day-to-day operations, supporting end-users, and implementing security protocols. This role requires hands-on technical expertise and proactive problem-solving skills.
Key Responsibilities
- Install, configure, and maintain hardware, software, networks, printers, and systems.
- Monitor system performance, troubleshoot issues, and ensure optimal uptime.
- Manage user accounts, access rights, and security permissions.
- Provide technical support to employees and resolve IT-related queries.
- Oversee data backups, recovery processes, and disaster recovery planning.
- Implement and monitor IT security measures (firewalls, antivirus, patching, etc.).
- Coordinate with vendors for procurement, maintenance, and service support.
- Maintain inventory of IT assets (laptops, desktops, servers, network devices, etc.).
- Ensure compliance with IT policies and data protection guidelines.
- Support the onboarding / offboarding process with IT setup and access management.
Qualifications & Skills
Bachelor's degree in Computer Science, Information Technology, or a related field.2–4 years of experience as an IT Administrator / System Administrator or similar role.Strong knowledge of Windows / Linux / Mac OS environments.Hands-on experience with networking (LAN, WAN, VPN, routers, switches).Familiarity with cloud services (AWS, Azure, Google Workspace, etc.).Good understanding of cybersecurity practices.Strong troubleshooting and problem-solving skills.Excellent communication and interpersonal abilities.Show more
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Skills Required
Wan, Routers, Networking, Switches, Cybersecurity, Windows, Vpn, Linux, Lan, Azure, Mac Os, Aws