Consultant, SAP PP / QM!

Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Consultant, SAP PP / QM!

Responsibilities :

• Facilitate the implementation and support of SAP PP QM
• Design, customize, configure and testing of PP processes such as Demand Management, Repetitive Manufacturing, Shop Floor Control, Plant Maintenance Notifications, Corrective and Preventive Maintenance, Repairs and so on.
• Experience in configuring and testing, Quality - Planning, Inspection, notifications, Certifications, including
• QA in sales and distribution, QM in production, Inspection pilot processing, Results recording, Defects recording, Sample management, Quality Information System, Dynamic modification of the inspection scope, Quality certificates, Quality notifications, Test equipment management
• Proactively involve in resolving day to day issues and tickets of support team in PP and QM areas.
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements
• Facilitate workshops to collect business requirements, map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.
• Act as liaison with client for troubleshooting : investigate, analyse, and solve software problems.
• Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results.
• Act as a liaison between the business functions and the technical team, provide ad-hoc training and user support as required and ensure effective communication with internal as well as customer stakeholders.

Qualifications we seek in you!

Minimum Qualifications

Graduation :

BE / B.Tech

MBA / MCA

Preferred Qualifications / Skills

Ability to deliver high quality and reliable software by collaborating with a team. Outstanding analytical skills, ability to apply expertise to drive complex, technical and highly commercial solutions. Possess good verbal and written communication skills.

Excellent customer facing skills that include conducting compelling functional briefing & demonstrations including issues, status reports and resolving impediments.