Service Engineer

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title

Senior Service Engineer – Service

Location

Bangalore

About Us

Everest Blowers & Vacuum Pumps – An Ingersoll Rand Business was established with the purpose of empowering our customers’ Industrial Low Pressure & Vacuum needs and providing them with Innovative Cost-Saving Engineering Solutions.

Job Summary

Service engineer Job is to address all service query related to Site or customer premises and to resolve site visit and support shall be extended

For business generation mindset should be clear to convince our customer

Responsibilities

To manage and respond timely on customer calls for assigned territory.

Independent execution of Installation / commissioning, overhauling and Troubleshooting of Screw Pump / Booster & Blowers

• Ensure the service call attendance and resolution at the site within the predefined timeline
• Supporting customers through technical and administrative activities
• Understanding customer needs and concerns / Providing a high level of customer service
• Preparing and submitting service reports / Providing technical directions to the team.
• Providing the installation, operation and maintenance training to internal and external customers
• Participating in the training of new team members.
• Suggesting the adequate spare part for stocking at the site to minimize the machine downtime
• Supporting the Aftermarket spare sale team to maximize AMC coverage.
• Close coordination with the factory team to ensure timely availability of spares on site.
• Supporting spare sales and execution team for payment follow ups.

Basic Qualifications : -

Diploma / Bachelor Degree ( Mechanical / Electrical )

Self-driven approach

Good knowledge of the aftermarket (parts & service) within Air Compressors / Vacuum Pumps, System & Vacuum Industry.

Travel & Work Arrangements / Requirements

70-80% travel across South India

Key Competencies

Absolute KEY skills needed for role

What we Offer

We are all owners of the company! Stock options (Employee Ownership Program) that align your interests with the company's success.

Yearly performance-based bonus, rewarding your hard work and dedication.

Leave Encashments

Maternity / Paternity Leaves

Employee Health covered under Medical, Group Term Life & Accident Insurance

Employee Assistance Program

Employee development with LinkedIn Learning

Employee recognition via Awardco

Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.