Key Responsibilities
- Prepare and serve high-quality coffee, espresso drinks, premium teas, and specialty beverages with consistency.
- Maintain cleanliness, organization, and presentation across service stations and seating areas.
- Engage with customers, learn their preferences, and provide personalized menu recommendations.
- Prepare, reheat, and serve food items according to standards.
- Grind, weigh, and package fresh coffee beans for retail customers.
- Understand the basics of coffee : brew methods, roast levels, and flavor profiles.
- Suggest beverages, roasts, and brewing equipment tailored to customer needs.
- Handle payments, orders, and guest inquiries efficiently through the POS system.
- Respond to guest questions, feedback, and complaints with professionalism.
- Follow all café safety, hygiene, and food handling procedures.
- Arrive on time, contribute to teamwork, and stay until shift completion.
- Restock shelves, maintain merchandising standards, and keep retail displays neat.
- Proactively diffuse potential customer service challenges.
Desired Skills & Qualities
Previous barista or food & beverage (F&B) service experience preferred (newcomers with a great attitude also welcome).Strong customer service skills and a genuine passion for coffee culture.Ability to work in a fast-paced environment and stand for long hours.Flexible to work rotational shifts, weekends, and holidays during peak demand.Team player with excellent communication skills.Latte art skills a plus!Compensation & Benefits
Salary : 20,000 - 25000 per month
Benefits :
Free coffee and meals during shiftsHands-on menu development experience with the founderSupportive, positive work cultureBe part of an innovative café concept redefining Surat’s coffee sceneSchedule & PayRotational shiftsExperience & Location
Minimum 1 year of barista or F&B work experience (preferred)Must be able to commute to Surat, Gujarat (preferred)Willing to relocate before starting work (preferred)Why Join Us?
This is more than a job – it’s a chance to be a founding member of Surat’s next great café hangout. You’ll grow your skills, learn the art of specialty coffee, and become part of a team that values creativity, hospitality, and community.