Wolters Kluwer - Analyst - Business Intelligence / Data Service

Business Intelligence Analyst Data Service

The Data Service Business Intelligence Analyst II ("Business Intelligence Analyst II") for Wolters Kluwer, Fulfillment Center of Excellence will be responsible for performing the quality assurance testing for the Legal Bill Analysis Center of Excellence (LBACOE).

The Legal Bill Analysis ("LBA") process involves the prompt, accurate and efficient auditing of electronically submitted legal fee and expense invoices submitted by law firms and vendors of our clients.

The Business Intelligence Analyst II provides guidance and expert feedback to business unit and other internal partners, especially the CIOx Data Science Team, on a variety of bill review scenarios.

Specifically, they will be considered a subject matter expert in various practice areas and legal billing best practices.

The ultimate goal of Business Intelligence Analyst II is to fully leverage their robust legal knowledge base to assist in building accurate, high-quality artificial intelligence models that aid the legal bill review.

The Business Intelligence Analyst II extracts core legal concepts at the heart of the invoice, analyzing the full legal context of the invoice in line with our clients' billing guidelines and communicating this analysis with recommendations to internal partners.

As such, this role may be required to provide traditional LBA invoice review and / or quality assurance tasks by making initial or additional adjustments to previously adjusted invoice line-item entries, as well as corrections to adjusted and non-adjusted invoice lines.

The Business Intelligence Analyst II resolves technical problems through working understanding with a range of technologies used in LBA Data Service.

This role also assists with, and at times oversees the development, implementation, and management AI modules, which includes, but is not limited to resolving client or team inquiries, managing release schedules, training, and metrics review and analysis.

This role may also support sales and guideline benchmarking as necessary.

Essential Responsibilities :

Core Legal Bill Review Responsibilities :

• Drive the results of the LBACOE quality assurance process, as follows : .
• Conduct review invoice lines, applying specialized legal subject matter expert knowledge to context of legal invoice line items.
• Verify the compliance to legal billing guidelines by law firms and vendor submitting invoices.
• Verify the accuracy of the UTBMS task codes (Fee, Activity and Expense codes) applied to invoice line items.
• Independently make adjustments to invoice line items as necessary based on his or her assessment of the legal context of the invoice while utilizing specialized his or her legal subject matter expert knowledge to extract core critical legal terminology and concepts.
• Document reasons for any additional adjustments made to invoice line items, identifying the billing guideline violated and the rationale for the amount adjusted.
• Forward the audited and peer-reviewed legal invoice through the review chain as required.

Promptly and professionally resolve law firm appeals, as follows :

Data Service Responsibilities :

Additional Responsibilities and Skills :

Job Qualifications :

Education, Experience, Knowledge and Tools :

Preferred Experience :

Required Competencies :

Proactive in nature :

Tools :

(ref : iimjobs.com)