Talent.com
No longer accepting applications
VP / Head of Operations - Digital Marketing

VP / Head of Operations - Digital Marketing

Nethority Technologies Pvt. Ltd.jaipur, India
1 day ago
Job description

Reports To : CEO

Department : Operations & Delivery for Digital Marketing

Location : Nashik

Company : Nethority Technologies Pvt. Ltd.

Verticals Managed : Digital Marketing, Web & App, Support, and Ecommerce Brand Delivery

Experience we are looking for : 8+ years

ROLE OBJECTIVE

To build, manage, and optimize the entire delivery and operations structure across Nethority’s digital ecosystem — ensuring every client project and internal brand achieves timelines, profitability, and measurable growth results.

The VP / Head of Digital Operations is the bridge between strategy (CXO layer) and execution (department heads and project teams).

KEY RESPONSIBILITIES

1. Delivery & Process Management

  • Oversee delivery of all active client and in-house eCommerce projects (Web, Digital, SaaS, Support).
  • Create and standardize SOPs, timelines, and checklists across verticals.
  • Ensure projects are delivered on time, within scope, and within budget.
  • Manage cross-department collaboration between Tech, Marketing, Support, and Brand Growth teams.
  • Implement daily huddles, weekly sprints, and monthly reviews with team leads.

2. Performance & Profitability

  • Drive monthly delivery targets and gross margin optimization for each vertical.
  • Track utilization, project costs, and productivity metrics for all delivery teams.
  • Maintain dashboards with key metrics :
  • Project health index
  • On-time delivery %
  • Profit per project
  • Team utilization %
  • Client retention / NPS
  • 3. People & Team Leadership

  • Directly manage 4–5 Department Heads (Digital Marketing, Web Dev, Support, QA).
  • Mentor Project Managers, Delivery Managers, and Analysts.
  • Work with HR to ensure hiring, training, and career growth of all operational roles.
  • Build a culture of accountability, transparency, and structured communication.
  • 4. Client Experience & Retention

  • Collaborate with Sales & Account teams to ensure seamless onboarding → delivery → success handover.
  • Lead client reviews, feedback cycles, and SLA adherence.
  • Handle escalations calmly and strategically, ensuring client confidence and long-term retention.
  • 5. Systems & Tools Implementation

  • Champion implementation of :
  • Project Management Tools : ClickUp / Monday / Asana
  • Delivery Dashboards : Google Data Studio / PowerBI
  • Communication Systems : Slack / Notion / Internal wiki
  • Drive automation and analytics for internal visibility.
  • 6. Strategic & Cross-Functional Contribution

  • Support CEO in quarterly goal planning and P&L improvement.
  • Coordinate with CTO for tech efficiency and scalability initiatives.
  • Work with CGO / CMO to align marketing deliverables with brand objectives.
  • Contribute to leadership meetings with data-driven insights and problem-solving mindset.
  • IDEAL CANDIDATE PROFILE

  • Experience : 8–15 years in digital agency / eCommerce / SaaS delivery operations.
  • Background : Strong understanding of web development, digital marketing, and eCommerce ecosystems.
  • Mindset : Process-driven, people-oriented, analytical, and growth-focused.
  • Personality Traits :
  • Calm under pressure, decisive under ambiguity.
  • Excellent communicator across tech and creative teams.
  • Strategic thinker with strong operational discipline.
  • Preferred Tools Exposure : ClickUp, Hubstaff, Slack, Google Sheets Dashboards, PowerBI.
  • COMPENSATION RANGE

  • CTC Range : ₹12 – ₹18 LPA (depending on experience & performance history).
  • Perks
  • Quarterly performance bonus
  • Fast-track leadership path to COO (Digital Division) within 18–24 months.
  • Access to founder mentorship and strategic decision-making forums
  • Create a job alert for this search

    Digital Marketing • jaipur, India

    Related jobs
    • Promoted
    Director Operations - AI-Powered Global Tech Startup

    Director Operations - AI-Powered Global Tech Startup

    SkillsCapitalJaipur, IN
    We are a high-growth startup revolutionizing how companies access top-tier tech talent.Our proprietary AI / ML / NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hi...Show moreLast updated: 13 days ago
    • Promoted
    • New!
    Vice President of Digital Transformation

    Vice President of Digital Transformation

    WhiteSlips Job Management ConsultantsJaipur, IN
    Lead projects that leverage emerging technology to streamline processes, improve data analytics, and drive automation initiatives. Collaborate with IT and business stakeholders to identify opportuni...Show moreLast updated: 2 hours ago
    • Promoted
    International Business Development Manager (IT & Digital Marketing)

    International Business Development Manager (IT & Digital Marketing)

    Podosphere TechnologiesJaipur, Rajasthan, India
    International Business Development Manager (IT & Digital Marketing).Podosphere Technologies is a fast-growing digital marketing and IT services agency delivering full-stack marketing, software solu...Show moreLast updated: 3 days ago
    • Promoted
    Digital Marketing Manager

    Digital Marketing Manager

    WPP Media - IndiaJaipur, IN
    WPP Media Announces Opening for Remote Digital Marketing Manager (Part-Time).WPP Media, a performance-driven digital agency known for delivering precision marketing at scale, has announced a new op...Show moreLast updated: 2 days ago
    • Promoted
    Head Of Business Strategist

    Head Of Business Strategist

    SuncryptoJaipur, Rajasthan, India
    SunCrypto is a leading crypto trading platform committed to providing innovative, secure, and user-friendly solutions for digital asset investors and traders. Develop and execute high-impact strateg...Show moreLast updated: 30+ days ago
    • Promoted
    Performance Marketing Director

    Performance Marketing Director

    Canonical CompanyJaipur, IN
    Performance Marketing Director (Part-Time).Canonical is looking for a Part-Time Performance Marketing Director, a data-driven leader who can scale digital acquisition across multi-channel ecosystem...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Head of Growth and Performance Marketing

    Head of Growth and Performance Marketing

    GrowthMind TML PartnersJaipur, IN
    Head of Growth and Performance Marketing – Google Ads – TikTok (Meta).TML Partners is seeking an experienced Head of Growth and Performance Marketing to lead our multi-channel acquisition and scale...Show moreLast updated: 2 hours ago
    • Promoted
    VP Banking Transformation

    VP Banking Transformation

    GenpactJaipur, Rajasthan, India
    A LDT lead is responsible to lead the Transformation & Improvement agenda for the vertical / customers assigned, work closely with COOs and other senior stakeholders, including clients.S / he is accoun...Show moreLast updated: 10 days ago
    • Promoted
    Director of Marketing

    Director of Marketing

    Mirantis (CSIR-IIIM)Jaipur, IN
    We’re looking for an experienced.This is a senior leadership position for someone who can balance creativity with analytical thinking — a leader who understands how to tell powerful stories while d...Show moreLast updated: 2 days ago
    • Promoted
    Digital Marketing Head

    Digital Marketing Head

    EgnotoJaipur, Rajasthan, India
    DO NOT APPLY IF YOU ARE LOOKING FOR WFH OPPORTUNITY.DO NOT APPLY IF YOU DON'T HAVE MINIMUM 5 YEARS OF RELEVANT EXPERIENCE. Job Title : Digital Marketing Head.We are looking for an experienced.The ide...Show moreLast updated: 6 days ago
    • Promoted
    • New!
    Marketing Manager

    Marketing Manager

    Atwias Info Solutions Pvt. Ltd.Jaipur, IN
    Job Description : Marketing Manager (CRM, Portals & MIS Reporting) – Real Estate.We are looking for a highly organized and analytical. CRM management, real estate portals, lead funnel optimisation, a...Show moreLast updated: 2 hours ago
    • Promoted
    Operations Team Lead

    Operations Team Lead

    TPJaipur, Rajasthan, India
    Candidate should have international exposure with team handling experience.Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks.Resolve queries ...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Token Strategy & Growth-Blockchain

    Head of Token Strategy & Growth-Blockchain

    Brainwave ScienceJaipur, IN
    Head of Token Strategy & Growth .Using EEG and AI-driven analytics, our platform delivers measurable insights into stress, focus, anxiety, and relaxation—empowering individuals and organizations to...Show moreLast updated: 5 days ago
    • Promoted
    Head of Digital & Brand Marketing

    Head of Digital & Brand Marketing

    DelaraJaipur, IN
    Head of Digital & Brand Marketing.Location : New Delhi (Full-time, remote with overlap to U.We offer organic bedding, comforters, bath textiles, and rugs across D2C stores, Amazon, and leading retai...Show moreLast updated: 2 days ago
    • Promoted
    Founding Head of Marketing & Growth

    Founding Head of Marketing & Growth

    Curately AI, IncJaipur, IN
    Job Title : Founding Head of Marketing & Growth.Focus : Growth, Brand, Demand, and Everything in Between.Curately AI is redefining how enterprises and staffing firms engage, source, and hire talent —...Show moreLast updated: 2 days ago
    • Promoted
    Head of Marketing Communications

    Head of Marketing Communications

    Brand TML PartnersJaipur, IN
    Are you a strategic communicator with a passion for storytelling, brand building, and digital performance?.Join Brand TML Partners as our Head of Marketing Communications, where you’ll lead multi-p...Show moreLast updated: 2 days ago
    • Promoted
    Senior Manager Marketing Operations

    Senior Manager Marketing Operations

    ZoomRxjaipur, rajasthan, in
    Senior Marketing Operations & Analytics Manager, Life Sciences.ZoomRx is a rapidly growing life science market research and consulting company founded upon the belief that there is important work t...Show moreLast updated: 1 day ago
    • Promoted
    Operations Lead

    Operations Lead

    Flock AIJaipur, IN
    Flock is building the future of 1 : 1 personalized commerce.We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry. Our platform creates lifelike AI-gener...Show moreLast updated: 10 days ago