Germin8 - Tech Lead - Software Development

Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions.

Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction.

Joyful is a part of Germinait Solutions Pvt. Ltd.

Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels.

We enable companies to provide exceptional customer experiences while maximizing productivity and efficiency of their support teams, all through one seamless platform.

At Joyful, were committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike.

The Opportunity :

Were seeking a talented Technical Lead who will play a pivotal role in designing, building, and scaling Joyfuls AI-powered products.

In this role, you will lead technical architecture decisions, guide the engineering team, and ensure our platform remains robust, scalable, and delightful to use.

Youll work closely with product, design, and business teams to deliver impactful features while maintaining high code quality and performance.

In addition to technical leadership, youll champion Vibe Codingour approach to writing clean, collaborative, and joyful code that engineers love to create and maintain.

This means setting the tone for high-quality, maintainable code while fostering an environment where building software is an energizing, shared experience.

What Youll Do :

Technical Leadership & Architecture :

• Lead the design and implementation of scalable, high-performance, and secure software solutions for Joyfuls Engage and Listen platforms.
• Define technical roadmaps, architecture patterns, and coding best practices
• Ensure adherence to software development standards and conduct regular code reviews
• Make critical build-versus-buy and technology adoption decisions

Team Management & Collaboration :

Vibe Coding Culture :

Hands-On Development :

Innovation & Continuous Improvement :

What Youll Need :

Why Join Joyful ?

At Joyful, we believe strong technical leadership is key to making every interaction seamless, intelligent, and joyful.

If youre excited about solving complex technical challenges while mentoring teams to deliver exceptional products, wed love to meet you!

(ref : hirist.tech)