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L2 / L3 Subject Matter Expert - Hitachi Storage

L2 / L3 Subject Matter Expert - Hitachi Storage

Steadfast IT ConsultingMumbai
30+ days ago
Job description

Location : Mumbai / Navi Mumbai.

Shift : 24x7 Support.

Job Description :

We are looking for Hitachi Storage L2 / L3 SME who has worked extensively on the below :

  • Candidate should have hands-on experience on Hitachi Mid-Range and Enterprise storages operations support Eg.
  • Mid-Range F350, Enterprise G5200, G5600 (allocation, reclaim, lun expansion, lun deletion, storage disk / LDEVs formatting etc).
  • Difference between above storages MUST.
  • Storage pool creation, pool expansion, pool deletion MUST.
  • Candidate should have hands-on experience on zoning via CISCO SAN Switches, both CLI and GUI and CCI HORCM MUST.
  • Storage replication technologies like GAD, HUR, True Copy, Local Replication etc MUST.
  • Monitoring tools OPS Center Analyser, Hi-Track MUST.
  • Troubleshooting skills checking performance issue at storage level, IO Errors etc MUST.
  • Good communication skills and able to manage shifts single handed MUST.

We need immediate starters only as the project is already live.

Role & Responsibilities :

Responsible for managing the day-to-day administration for SAN and storage environments, including :

  • Collaborate with Customers storage support teams.
  • Participate in problem solving and troubleshooting for the assigned task(s), functional area(s) or project(s).
  • Support the design, operation, workflow and issue resolution for the storage infrastructure.
  • Help maintain systems level maintenance for storage infrastructure.
  • Responsible for tracking existing storage usage trending and capacity planning for future growth.
  • Maintain storage documentation, procedures and reporting.
  • Provide Storage Area Network Configuration and Administration.
  • Storage Allocations to server infrastructure.
  • Manage infrastructure events.
  • Capacity Management.
  • Monitor storage subsystem and SAN switch capacity.
  • Perform capacity analysis; analyze performance data and trends.
  • Responsible for tracking existing storage usage trending and capacity planning for future growth.

    • Problem resolution :

  • Preliminary Problem diagnosis and documentation.
  • Co-ordinate with Hitachi Global Support for Incident resolution.
  • Investigate and diagnose raised problem(s) or problem records for root cause analysis.
  • Perform necessary storage infrastructure maintenance in accordance with best practices from Hitachi Global Support and Company change management policies.
  • Interface with assigned Hitachi storage engineers to manage the implementation of all additional storage infrastructure and storage services.
  • Mentor and train junior admins.
  • Oversee the design, installation, configuration and de-provision of storage solutions.

    • Performance Management for SAN and storage :

  • Perform capacity tuning; provide remediation recommendation.
  • Responsible for providing Disaster Recovery solutions as it relates to SAN and NAS storage by developing and maintaining a library of procedures for disaster recovery documentation.
  • Data movement and replication.
  • Business Resumption Testing (DR) for storage.

    • Skill requirements :

  • 7 years+ experience in handling majority of activities mentioned in the scope above.
  • Experience in handling Hitachi storages and Brocade switches infrastructure.
  • Exposure to Operations and Management activities on Hitachi Storage(s), Unified compute platforms, various Host O / S including basic cluster management.
  • Strong verbal and written communication.
  • Hitachi Technical certification is desirable.

    • (ref : hirist.tech)

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    Subject Matter Expert • Mumbai