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Customer Support Representative

Customer Support Representative

WNSKanpur, IN
30+ days ago
Job description

Job description

Hiring : International Voice & Chat Process Associates

Locations : SP Infocity (Phursungi) | Viman Nagar | Magarpatta, Pune

Are you an experienced BPO professional looking to take the next step in your career? Were hiring dynamic individuals for our International Voice & Chat Process !

Job Details

  • Process : International Voice & Chat (Customer Support)
  • Experience : Minimum 18 months of international BPO experience (voice / chat / email process)
  • Qualification : Graduate (any stream)
  • Shifts : UK & US shifts (rotational)
  • Week Offs : Rotational split offs
  • Joining : Immediate joiners preferred

Key Skills

  • Excellent verbal and written English communication skills
  • Strong customer service orientation
  • Ability to work in a fast-paced international environment
  • Good problem-solving and interpersonal skills
  • Interview Rounds

  • HR Screening
  • Assessment Test
  • Voice & Accent (V&A) Round
  • Operations Round
  • Work Locations-

  • SP Infocity, Phursungi
  • Viman Nagar
  • Magarpatta
  • Interested?

    Send your updated resume to dipti.kharwade@wns.com or reach out at 7738062481

    Come join a dynamic team where communication meets career growth!

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    Customer Support • Kanpur, IN