Analyst IV [T500-21215]

About lululemon :

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative products, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. As we continue to elevate our shopping experience, our India Tech Hub plays a key role in expanding our technology capabilities in Product Systems, Merchandising and Planning, Digital Presence, distribution and logistics, and corporate systems. Our team in India works as an extension of the global team on projects of strategic importance.

Analyst IV

About this team :

The Global Logistics and Trade Technology department is committed to unlocking business potential with our Global Fulfillment and broader Supply Chain partners. Supporting both vendor and propriety systems the teams provide solutions to enable our partners in streamlining the lifecycle of product movement from our manufacturers to our DC’s, from our DC’s to our stores and guests as well as international trade across logistics and settlement activities including but not limited to components such as product classification, import / export process management and commercial invoice information.

A day in the life :

Participates in functional solution, design discussions and system configuration with understanding of process, data and system flows to facilitate design decisions within a functional domain.

Has a strong sense of ownership with the ability to drive clarity in complex and ambiguous scenarios.

Proficient with systems-thinking and able to articulate them to various groups across the organization.

Provides technical knowledge and support to resolve complex and severe technical issues.

Supports one or more moderate to complex business processes

Champions best practices around data standards, policies, and procedures

Serves as a team member, sometimes as a technical analyst, sometimes as a business analyst

Solutions business issues or requirements

Support production issues as relate to application functionality and integrations (after go-live) and provide technical ownership to drive to resolution

Sharing best practices amongst DC technology

Cross functional support on solving complex technical problems

Is Instrumental in capturing high-level functional requirements and translation into detailed requirements and actionable technical specifications

Drives partnership with fellow team members to share knowledge, documentation, and alignment to new solutions

Qualifications :

5 – 8 years' of experience in information technology

with solid experience working on

supply chain SaaS solutions / in?house platforms

— including

Infor Nexus ,

E2Open ,

WMS , and

parcel engines

— to ensure seamless operations and data flow across the supply network

4+ years of experience in

SQL ,

PostgreSQL

Troubleshooting experience with

REST API’s, Kafka, Splunk

as well as

AWS

services including S3

Familiar with DevOps practices to support CI / CD pipelines and streamline deployment processes.

Skilled at turning complex analysis into simple conclusions and recommendations for leadership

Possess good understanding of software development practices and project life cycles

Possess strong team collaboration skills with excellent analytical and problem-solving skills. Creative problem solver possessing the ability to measure and improve products and processes (waterfall, agile, etc.)

Self-starter with the ability to make independent decisions and the judgment to know when to seek guidance

Ability to manage and complete multiple tasks within tight deadlines.

Excellent communication and interpersonal skills with a proven ability to work under pressure and during critical production issues

Strong knowledge of the ITIL Framework (Incident, Problem, Change, Release Management)

Proven experience with application configuration

Proven experience with system / application implementation

Desired : Supply Chain experience is a plus.

Must-Have Skills : Advanced

Parcel Engine experience

in analyzing shipping workflows, optimizing carrier logic, and supporting high-volume logistics operations across enterprise platforms.

Demonstrated

Proficiency in RDBMS & SQL

for efficient data handling, reporting, and backend support.

Knowledge of

any scripting language is a plus

to automate tasks and enhance system functionality.

Hands-on

experience in ServiceNow, JIRA, Confluence

for managing workflows, incidents, and documentation.

Experience working with any cloud platform

to build, deploy, and manage scalable applications.