Accounts Receivable and Billing Specialist

We are looking for a seasoned Finance & Billing Support Specialist with a strong focus on Accounts Receivable (AR) . In this role, you will be the owner of the AR function, ensuring timely customer payments, accurate billing, and healthy cash flow.

This role is perfect for a proactive individual who excels at managing customer inquiries, generating financial reports, and supporting the sales commission process. You will also be responsible for partner management, addressing penalties, and ensuring accurate billing configurations. Proficiency in Xero software and strong analytical skills are key to success.

Responsibilities And Duties

• Accounts Receivable (AR) - 70%
• Manage the end-to-end AR process, including invoice generation, distribution, and payment tracking.
• Provide expert billing support through email and chat, resolving finance-related customer inquiries promptly and professionally.
• Monitor and follow up on overdue payments, manage penalty assessments, and initiate account suspension processes when necessary.
• Process refunds, handle overpayments, and configure billing accounts accurately based on contract terms.
• Utilize Xero for all billing, invoicing, and AR tracking tasks.
• Provide invoice copies and clearly explain itemized billing, recurring vs. one-time charges, and contract details.
• Sales Commission & Partner Management - 30%
• Prepare, validate, and manage sales commission files.
• Generate and analyze partner-related financial reports to track performance and resolve discrepancies.
• Address and resolve any billing issues or penalties related to partners.

Qualifications And Skills

Working Conditions

Skills : finance,accounts receivable,sales commission,xero,commission,customer

Skills Required

Xero, Stripe, Paypal, Netsuite, Quickbooks, zendesk, Accounts Receivable, Excel