Purpose of the Job :
This role provides an opportunity for the incumbent to execute the organization’s strategy in the assigned geography with a team of ~15 Account Managers. He / She will own the revenue generation (Hunting) and maintenance (farming) across all LoBs – Data / Corporate Postpaid / Fixed Line / New Products. As the Zonal Sales Manager, the incumbent will mentor and guide the AMs, and work towards building the right capabilities in the team. He / She will connect will work with internal stakeholders to drive the Serve[1]to-sell model for all B2B Accounts, govern the relevant performance parameters for the team on a regular basis and take corrective actions.
Key Deliverables Go-to-Market Strategy :
- Execute the GTM strategy in the assigned zone with a team of ~15 Account Managers
- Build sales plans, forecasts, funnel and strategies to achieve sales targets and profitability growth
- Deliver as per the assigned targets for sales, revenue growth, churn and product mix for the respective zone
- Allocate targets to respective AM basisterritory potential
- Focus on both Hunting and Farming initiatives in the assigned zone
- Analyze the Customer inputs captured by the team in the BUC (Bottom Up Construct) to build prospects
- Work with Market Planning team for driving fiber network expansion in the identified potential B2B buildings and clusters
- Ensure the cascade and implementation of Serve-to-Sell model across the team for building and promoting stronger, long-lasting Customer relationships
- Build Digital capability in the team and drive new Work-ways leaning heavily on digital initiatives People Leadership :
- Ensure right hiring, team motivation and alignment to set goals and priorities
- Ensure timely cascade of goals and target to the AMs and review them periodically
- Track performance against the goals regularly, provide constructive feedback with relevant examples, and take corrective actions
- Connect with Account Managers on weekly basis,seek feedback and take necessary action
- Identify learning needs of the team and partner with HR to get the same delivered
- Drive regular rewards and recognition programs as per Central guidelines Trend analysis & Action
- Review the sales forecasts shared by the team and provide necessary support for closures
- Make revenue forecast in line with the assigned target and take necessary action wherever required
- Identify emerging trends in the geography, especially for the new products and plan to leverage the same along with the relevant stakeholders
- Keep track of competition plans and market insights and use them for enhancing the ARPA, NAP in the geography
Skills Required Must-Have :
People leadershipMarket planningExecution excellenceAnalyze data to draw insightsConsultation and facilitation skillsCommercial acumenAbility to collaborate and work with cross-functional teamsDigital first mindset Good-to-Have :Enterprise / Carrier Product Knowledge