Customer Success ManagerSkill Veda • Bangalore, Bangalore (district)
Customer Success Manager
Skill Veda • Bangalore, Bangalore (district)
11 days ago
Job descriptionEnsuring execution of Operational Processes to allow the business to efficiently operate and grow Ability to follow-up & coordinate with multiple internal stakeholders. Following up clear metrics for performance measurement & turnaround times for each of the key processes. Travel to client locations if needed to understand their needs, train them about Intugine's solutions and build relationships with them. Manage customer worklist’s so customer requests are implemented as pace, ultimately improving customer service standards. Design and set up processes and work on continuous improvement of the set processes Collaborate with the technical team to set up or configure Intugine’s software platform as per clients’ requirements and troubleshoot technical issues raised by them. Set and monitor KPIs on implemented projects. Implement systems and processes that deliver improvement toward 100% conformance to client requirements. Research and analyze Intugine's new products and design a process for their implementation. Any prior experience of operations / customer success would be preferred You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital. Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer / client requirements is a must. Soft skills, including effective time management, prioritizing and delegation, is a must. You must be able to lead, coach, inspire, support and motivate your team, and always seek to improve best practice. Knowledge in SCM is a plus. Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous. Desire to assume responsibility and work autonomously. Highly organized and able to juggle numerous tasks. Good written and spoken English (being a native speaker will be a plus).
Customer Success Associate – TravelTech / SaaS | Bengaluru :
Location : Attic Space Karna, 2nd Floor, No.9, Marathahalli-Sarjapur Road, Koramangala.
Compensation : ₹6,00,000 – ₹8,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666)
Shift : 5 Days (On-site)
Eligibility Criteria :
- This role is only for graduates, post graduate candidates shouldn't apply
- You should have exceptional spoken and written English communication
- You will be doing PGDM along with this job role, this is mandatory and non negotiable
Role :
The Associate - Customer Success plays a pivotal role in the business and carries a high level
of responsibility. As well as overseeing all operational areas of the business, the role is central in
supporting business growth. He / she interacts directly with customers, internal stakeholders and
providers.
Responsibilities :
Requirements :
Create a job alert for this search
Customer Manager • Bangalore, Bangalore (district)
Related jobs
%20Pvt.%20Ltd)
)
Customer Success Manager
Tyfone, Inc. • Bengaluru, Karnataka, India
Job Description – Customer Success Manager (India).Tyfone, a global leader in the SaaS Digital Banking, Youth Banking, and Digital Payments sectors, is redefining how the world engages with digital...Show more
Last updated: 13 days ago • Promoted
Customer Success Manager
ColorTokens Inc. • Bengaluru, Karnataka, India
Breaches happen—but with our cutting-edge.We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected.
Our innovative platform provides unpa...Show more
Last updated: 30+ days ago • Promoted
Customer Success Manager - International
BiteSpeed • Bengaluru, India
Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.
We're currently working with 3000+ e-commerce brands globally across 50+...Show more
Last updated: 30+ days ago • Promoted
AVP Customer Success & Operations
TalentGum • hosur, tamil nadu, in
TalentGum is one of India’s fastest-growing online learning platforms for extracurricular activities for children aged 5–14 years.
We offer world-class programs across music, dance, chess, speech, a...Show more
Last updated: 3 days ago • Promoted
Customer Success Manager
Gleantap • Bengaluru, IN
Gleantap is an intelligent customer experience platform for fitness & wellness clubs, enabling them to enhance sales & marketing efforts through data-driven campaigns.
Businesses can utilize context...Show more
Last updated: 3 days ago • Promoted
Customer Success Manager
JuneHires • hosur, tamil nadu, in
Job Title : Customer Success Manager (CSM).Remote (Working in PST Time Zone).Our focus is on delivering exceptional customer service, clear communication, and seamless support throughout the client ...Show more
Last updated: 14 hours ago • Promoted • New!
Customer Success Associate
Material Depot • Greater Bengaluru Area, India
Location : JP Nagar Phase 3, Bengaluru.Ensure potential clients via phone, emails etc.Ensure strict alignment to the company’s goals and assist in achieving maximum results, and achieve all individu...Show more
Last updated: 1 day ago • Promoted
Customer Success Manager
Hireginie • Bangalore Urban district, India, India
SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers.It provides tools for shipment tracking, returns management, delivery analytics, and a...Show more
Last updated: 2 days ago • Promoted
Customer Success Manager
Total CollectR Virtual Collector & Debt Negotiator • Bengaluru, IN
We're a fast growing SaaS company on the hunt for an experienced Customer Success Manager who can help us build our Customer Success Department from the ground up.
That means we're looking for build...Show more
Last updated: 2 days ago • Promoted
Tyfone - Customer Success Manager
Tyfone Communications Development (India) Pvt. Ltd • Bangalore, India
About the company : Tyfone, a global leader in the SaaS Digital Banking, Youth Banking, and Digital Payments sectors, is redefining how the world engages with digital...Show more
Last updated: 12 days ago • Promoted
B2B SaaS - PLG Customer Success Specialist
Flowace.ai • hosur, tamil nadu, in
PLG Customer Success Specialist | Flowace.B2B SaaS (Product-Led Growth environment preferred).We help organizations go beyond timesheets — enabling leaders to get real visibility into how work gets...Show more
Last updated: 2 days ago • Promoted
Customer & Marketing Analytics Manager
Tredence Inc. • Greater Bengaluru Area, India
Tredence is a global analytics services and solutions company.Our capabilities range from Advanced analytics and Data Management to Data Visualization, Big Data, and Machine Learning.Our uniqueness...Show more
Last updated: 1 day ago • Promoted
Customer Success Manager
Soroco • Bengaluru, Karnataka, India
Soroco is on a mission to elevate and transform how teams everywhere work.Powered by multiple patents, its flagship AI model, Scout, generates a work graph - a map of friction hurting your teams an...Show more
Last updated: 2 days ago • Promoted
Customer Success Manager (US Market)
Skill Veda • Greater Bengaluru Area, India
Customer Success Manager(US Market).PM to 2 AM | US Shift | 3 Days Office.LPA- 14 LPA ((Compensation includes PF, PGDM monthly fees of ₹6,666).
This role is only for graduates (Postgraduates should ...Show more
Last updated: 1 day ago • Promoted
Customer Success Manager
Hireginie Talent Cloud • Bangalore, India
Role : As a Customer Success Manager you will own client relationships and ensure they get maximum value from the platform.
You will lead onboarding, resolve issues, an...Show more
Last updated: 1 hour ago • Promoted • New!
Enterprise Customer Success Manager
Responsive • Bengaluru, Karnataka, India
Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information.
The AI-powered Responsive Platform...Show more
Last updated: 30+ days ago • Promoted
Customer Success Manager
Wayground (formerly Quizizz) • Bengaluru, Karnataka, India
This Customer Success Manager role focuses on partnering with K-12 schools across the U.It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue ...Show more
Last updated: 20 days ago • Promoted
Customer Success Manager
Skill Veda • Greater Bengaluru Area, India
Customer Success Associate – TravelTech / SaaS | Bengaluru : .Attic Space Karna, 2nd Floor, No.Marathahalli-Sarjapur Road, Koramangala.
Including PF and PGDM monthly fees of ₹6,666).This role is only ...Show more
Last updated: 1 day ago • Promoted