D365 F&O Support Specialist

Our client is a manufacturing company, headquartered in UK with their India office in Bangalore. This role is for a Senior Developer with significant DevOps experience.

Responsibilities

The Dynamics 365 Application Support Specialist is responsible to maintain, manage and support Dynamics 365 Finance & Operations

• Collaborating with functional consultants, service delivery teams and stakeholders across the organization to ensure SLA is met and solutions are provided to meet end user needs
• Advanced Functional Knowledge in SCM and Finance, whilst also able to provide hands on support across several of the following D365 F&O modules.
• Log, manage, and resolve customer incidents and requests in line with the defined SLAs
• Assist functional consultants in various Business units with workflow configuration, testing and moving this to the live environment – AP, AR, Procurement and sourcing, GL, HR.
• Assist with Batch job configuration and error resolution for certain Supply chain and finance functions – for example, Automatic release to the warehouse, Post Packing slip and invoices etc.
• Configure and customize fields, forms, workflows, security settings and roles within Dynamics 365 F&O
• Assist with functional testing for code releases or after an environment upgrade

Qualifications