Freight Operations Manager

Position : Freight Head

Location : Gurgaon

️ Working Days : 6 days , on site - Monday- Saturday

⏰ Work Timings : 10am -7pm

Experience : 10 Y +

Client : Leading Logistic company

Position Overview

We are looking for a dynamic and experienced professional to lead our truck supply operations as AGM – Head Transportation (Truck Supply). The ideal candidate must come with a strong background in FTL transportation and hands-on experience in market vendor development, truck attachment, and team leadership.

Key Responsibilities :

Truck Supply Leadership : Ensure 100% daily truck placement as per business demand across geographies and categories (FTL).

Vendor Development : Build and expand trucker and fleet owner networks through market leads and personal relationships.

Attachment Strategy : Oversee truck attachment through both direct contacts and mobile app engagement, ensuring optimal supply readiness.

Operational Excellence : Maintain pen-and-paper records of returns and ensure high standards of fulfillment and truck availability.

Team Management : Lead and motivate a team of over 50 ground-level field executives responsible for truck onboarding and daily fulfillment.

Technology Integration : Guide the team in using mobile and tech platforms to streamline truck supply and performance monitoring.

Process Improvement : Analyze gaps in truck supply vs. demand and develop corrective measures to maintain high service levels.

Compliance & Reporting : Ensure adherence to company SOPs, tracking daily metrics for truck placements, returns, and vendor performance.

Required Qualifications & Skills :

Minimum 10 years of hands-on experience in FTL transportation and vendor development.

Proven track record of leading large field teams in a high-paced logistics environment.

Strong understanding of trucker behaviour, load demand patterns, and regional market dynamics.

Practical knowledge of fleet attachment processes, operational documentation, and compliance.

Tech-savvy with working experience in logistics mobile apps or digital platforms.

Excellent communication, negotiation, and relationship-building skills.

Ability to operate independently and take full ownership of the supply function.