Associate Director

About the Company

The company is a team of passionate technologists driven by innovation and collaboration. It values transparency, fairness, and teamwork while addressing some of the most challenging problems in the OTT (Over-The-Top) video streaming domain. The culture encourages creativity, continuous learning, and agility while maintaining a focus on excellence at scale. The organization provides a dynamic, high-performing, and supportive environment for individuals who are passionate about shaping the future of OTT video technology.

About the Role

The Technical Implementation Manager is responsible for managing product implementations across multiple customers and ensuring timely, high-quality delivery of complex video technology solutions. The role involves creating a cohesive, engaging, and efficient development environment that balances innovation with disciplined execution. The manager acts as a technical leader, defining and guiding all technical aspects of implementation, coordinating cross-functional teams to deliver products on time and within scope, and collaborating with Product Management to estimate, plan, and clarify technical requirements. Key responsibilities include generating release documentation, reviewing solution designs and code, preparing deployment packages, managing risks and project scope, and addressing production issues promptly. The role also includes contributing to Agile sprint planning and providing feedback to improve processes and delivery outcomes.

About the Candidate

The ideal candidate is deeply passionate about technology and has over 15 years of experience implementing enterprise-grade software solutions, including at least 5 years as a hands-on software developer. The candidate brings proven leadership experience in technical delivery, with strong knowledge of the OTT domain and related technologies such as CMS, DRM, and adaptive streaming. The role requires experience interacting with customers to understand their needs, providing tailored solutions, and working with third-party vendors and tool providers to deliver end-to-end implementations. The candidate should be comfortable leading cross-functional teams across areas such as UI / UX, Middleware, CMS, Data, and Video Engineering. Familiarity with Agile methodologies is essential, along with a strong commitment to delivering high-quality software solutions that meet customer expectations.

Soft Skills

The candidate must possess excellent communication and presentation skills and be confident in leading architecture discussions and technical training sessions. The role requires creative thinking, strong problem-solving capabilities, and the ability to remove blockers and drive progress. High emotional intelligence, active listening, and a collaborative leadership style that fosters inclusivity and shared ownership within teams are key attributes for success.

Key Areas of Expertise and Experience

OTT Domain Expertise : Experience in implementing video streaming solutions involving CMS, DRM, or adaptive streaming technologies.

Enterprise-Grade Implementation : Proven ability to deliver large-scale video technology products on time and in alignment with customer expectations.

Technical Leadership : Skilled in defining, integrating, and optimizing OTT components such as middleware, player frameworks, and content delivery systems.

Cross-Functional Collaboration : Adept at ensuring alignment and cooperation among teams across design, data, middleware, and video engineering disciplines.

Customer and Vendor Management : Experience managing multiple stakeholders, including clients, CDNs, cloud providers, and UI / UX partners.

Quality Assurance : Strong understanding of ensuring high-quality streaming performance, addressing issues like buffering, latency, and scalability.

Agile Methodology : Expertise in using Agile frameworks to align sprint goals with business priorities.

Problem Solving & Risk Management : Proven record of identifying, resolving, and mitigating technical and operational risks in OTT projects.

Documentation & Communication : Skilled in creating accurate release notes and customer-facing documentation aligned with technical and business goals.

Leadership & Inclusion : Committed to fostering a collaborative, inclusive, and performance-oriented team culture.