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Lead Service Cloud Developer

Epamgurugram, India

21 hours ago

Job description

Description

We are seeking a Lead Service Cloud Developer with a strong Salesforce background to join our team.

As a Lead Service Cloud Developer, you will be at the forefront of ensuring customer satisfaction and retention through the development and implementation of Service Cloud solutions.

#LI-DNI

Responsibilities

Collaborate with cross-functional teams to gather and analyze system requirements
Design, develop, and implement Service Cloud solutions to meet business needs
Develop and maintain Apex triggers, classes, and controllers for customized functionality
Create and maintain Lightning Web Components (LWC) for enhanced user experience
Integrate Salesforce with other systems using Integration Platforms and Salesforce CTI
Perform thorough testing of developed solutions to ensure high-quality standards
Provide technical guidance and mentorship to junior developers
Ensure adherence to SDLC methodologies throughout the development process
Stay up-to-date with emerging Salesforce technologies and trends

Requirements

8 to 12 years of experience in Salesforce development, with specific expertise in Service Cloud

Expertise in Apex programming and Lightning Web Components (LWC) for effective customization and development

Hands-on experience in Integration Platforms and Salesforce CTI for seamless integration with other systems

Proficiency in SOQL for efficient data retrieval and manipulation

Experience with specialized Cloud, if any (Data Cloud, Financial services Cloud, Communication and media cloud, Industry Solution Cloud, Life Sciences cloud)

Mandatory certification in App builder, PD1, PD2

Excellent communication skills in English (B2+) for effective collaboration with team members and stakeholders

We offer

Opportunity to work on technical challenges that may impact across geographies

Vast opportunities for self-development : online university, knowledge sharing opportunities globally, learning opportunities through external certifications

Opportunity to share your ideas on international platforms

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Cloud Developer • gurugram, India

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