Engineering Manager - Platform Engineering

Role : Engineering Manager - Platform Engineering Team

Mode Of Work : Hybrid Mode of work

Job Type : Full time

Job Location : Vaishnavi Tech Park,Sarjapur Main Rd, Bellandur, Bengaluru, Karnataka - 560103, India

Careers Page Link for this role : https : / / apply.workable.com / mercari-india / j / A0C2DC0879 /

Position Overview :

About Platform Team :

The Platform Engineering organization builds and scales infrastructure, developer tooling, and foundational services for Mercari Group globally. Our goal is to empower engineers across Japan, the U.S., and India to deliver reliable, secure, and innovative products at speed and scale.

Within the platform domain, teams specialize in Developer Experience, CI / CD, Infrastructure, Observability, and Networking.

As an Engineering Manager, you will provide technical leadership while driving people and organizational growth for Mercari India’s platform group.

Open Role :

We are seeking an Engineering Manager (Platform) who will lead and grow teams responsible for Mercari’s core platform systems. The role goes beyond technical expertise — it requires a leader who can hire, mentor, and inspire engineers, partner with global counterparts, and set a strong vision for platform engineering in India. A key aspect of this role is to define and articulate a compelling vision for platform engineering within Mercari India, driving strategic growth and technological advancement.

This is a high-impact role where you will balance strategic direction, people leadership, and hands-on guidance to ensure our platform teams scale effectively. Your contributions will be central to Mercari's continued success and innovation in the e-commerce landscape.

Work Responsibilities

What you will do

People Leadership & Growth

• Build, hire, and retain world-class platform engineering talent in India.
• Foster a culture of collaboration, learning, and continuous improvement.
• Provide mentorship, career development, and performance feedback for engineers and leads.
• Delegate effectively to promote team member growth and foster a blameless, high-trust culture that welcomes bold challenges.

Technical Strategy & Delivery

Operational Excellence

Cross-Functional Leadership

You may be fit if you

Platform Engineering Challenges

Since the platform and its toolings are used not only by the Japan marketplace but also by Japan fintech and Mercari US marketplace, the changes and improvements can affect the whole organization’s performance from development agility to system reliability. As the leader of this team, your guidance and strategic direction can have a truly significant impact.

Your team needs to understand what the developers are struggling with and what is required for the Mercari Group’s product development. With this empathy and collection of requirements, the team prioritizes the problems to solve and decides the solution for them. You can join this decision-making process and propose a pragmatic solution leveraging your knowledge and experience.

Minimum Requirements

Preferred Requirements

About Mercari :

Mercari is Japan's biggest C2C marketplace founded in 2013 with the mission to “create value in a global marketplace where anyone can buy & sell”.

From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission.

Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S.

We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit.

Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management.

For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company.

Our Culture

To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives.

Our individual guidelines for action are defined by our three values :

Our organization is also shaped by our four foundations :

Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization.

Benefits

Work Hours