Fintech Database Administrator

About the role :

As part of the Infrastructure and Cloud Services (ICS) team, you will be providing engineering and operational database administration support to a variety of platforms and business lines. May require knowledge of multiple database management systems on one or more operating systems. Primary duties include creating new database solutions, database software installation, upgrade / patching, performance tuning, troubleshooting, database migrations, and creation and support of application databases.

About the team :

Database is a centralized database support team, providing database solutions and support to all FinTech business groups. The team partners closely with application platform teams, focused on operational support of database platforms, that deliver products and services to FinTech customers. We are looking for energetic resources, motivated by technology and delivery of exceptional services to our customers

What you will be doing?

In this role you will be responsible for :

• Meet commitments and provide excellent customer service at all times with internal and external clients.
• Provide status reports (written and / or verbal) that are detailed to tasks and difficulties encountered – enables managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted.
• Ensure issues resulting in customer outage is escalated appropriately through ICS management.
• Assist application groups with design development that meet current and future business requirements, including;

Participate in logical design process of strategic projects and responsible for the physical design / implementation, Provide specific direction on infrastructure design to support applications, Participate as a member of development support team on projects, Follow and meet project timelines and deadlines.

Creates physical database objectives following established standards and processes employed by database team, Enforce database standards and follows up on inconsistencies, Perform routine reviews of databases and systems to ensure acceptable levels of performance. Report problem performance areas and recommendations for improvement, Follow up on recommendations and actively pushes for implementation as appropriate, Understand and apply database concepts such as database definitions, parameters, database component placement, reorganization, access methods and security definitions, Work with capacity planning, operations, application developers and other ICS teams on database performance and access issues.

What you will need :

Added bonus if you have :