HR Process Excellence Lead

About the Team

The Human Resources and People Strategy team at Navi manages the entire employee

lifecycle, from talent acquisition and HR operations to employee engagement and

development. They partner closely with both tech and non-tech business teams to design

and implement strategies that attract, retain, and develop top talent, ensuring a thriving,

high-performance organizational culture.

About the Role

We are looking for an experienced HR Operations Specialist to join our team at Navi. This role

is at the heart of our people function, responsible for ensuring the smooth execution of HR

processes, providing first-line support for employee queries, managing HR systems, and

driving process excellence. You will also own employee benefits administration, reporting, and

dashboards, while collaborating closely with HR partners and stakeholders to enhance the

employee experience.

What We Expect From You

• Manage and own the BGV process, ensure smooth execution, conduct periodic audits, and maintain compliance.
• Oversee the management and maintenance of the HRMS, ensuring data accuracy, seamless functioning, and optimization.
• Conduct regular HR Ops audits to ensure accuracy, compliance, and risk mitigation.
• Evaluate existing HR processes, identify opportunities for automation / streamlining,and implement best practices.
• Administer employee benefits programs at Navi, liaising with vendors, ensuring smooth operations, and resolving employee queries.
• Build and maintain HR dashboards and generate regular reports to provide insights to stakeholders and leadership.
• Coordinate extensively with employees, managers, corporate teams, and vendors to ensure efficient process delivery.
• Work closely with HR partners to strengthen employee experience initiatives.
• Provide recommendations backed by HR data and analytics to support strategic decision-making.

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