This job offer is not available in your country.
Client Services Associate
Astro Vistaardehradun, uttarakhand, in30+ days ago
Job descriptionClassify each lead based on interest : Courses, Spells, Products, or Consultations. Use internal CRM or tracking system (e.g. spreadsheet / Notion / WhatsApp tags) to log details : Name, Interest, Budget, Timeline, Follow-up Date. Disqualify politely if a lead is clearly misaligned. Share the right offering link / post / resource based on their expressed need. Suggest the best-fit product or session if the client seems confused. Upsell or cross-sell where meaningful. Nudge undecided leads through testimonials, limited offers, and behind-the-scenes insights. For every successful conversion, guide the client clearly through : Payment confirmation Product / course access instructions Follow-up timelines (e.g., when to expect delivery or session booking) Confirm all onboarding steps are understood by the client. Check in after delivery / service (in 3–5 days). Maintain a warm connect through occasional festival wishes, check-ins, or value-adds. Escalate any dissatisfaction or refund request immediately to the co-founders. Share weekly insights on what leads are asking, common objections, and what’s working. Suggest content or campaign ideas to improve conversions or address objections. Coordinate with marketing / design when templates or creatives are needed. Daily tracker update before EOD : Number of leads received Number converted Hot / warm / cold classification Issues / escalations if any Empathy without over-promising A balance of professionalism and spiritual insight Quick learner of our offerings and inner process Reliable, accountable, and proactive Instagram (DMs, comments, story replies) WhatsApp Business Notion / Google Sheet for tracking (or CRM, if introduced) Canva (basic familiarity is a plus) Payment gateways (Razorpay, GPay, etc.) Response time average Conversion rate from inbound leads Client satisfaction (based on feedback or repeat purchase) Contribution to strategy or campaign improvement
To ensure seamless onboarding of leads from digital platforms (primarily Instagram), build strong client relationships, and actively convert inquiries into paying customers by aligning with the vision and values of Astro Vistaar.
Core Responsibilities
Lead Handling (Daily Priority)
- Monitor all incoming messages, DMs, and comments on Instagram and other social platforms linked to running ads.
- Respond within 10–15 minutes during peak hours with clear, empathetic, and product-aware communication.
- Use pre-approved messaging templates and personalize where needed.
- Maintain a polite, wise-yet-warm tone aligned with Astro Vistaar’s brand voice.
Lead Qualification & Tagging
Conversion Strategy
Customer Onboarding
Client Relationship Management
Collaboration & Strategy Input
Reporting
Soft Skills Expected
Tools & Channels
KPIs (To Be Reviewed Monthly)
Create a job alert for this search
Client Service Associate • dehradun, uttarakhand, in
Related jobs
Tax Associate (Entry-Level | CA Inter | INR ₹7–7.Remote (India-based candidates only).Multiple remote full-time roles.CA Inter-qualified candidates (via direct entry route).CPA firms with tax prepa...Show moreLast updated: 30+ days ago
- Promoted
Operations Associate- Australia
AmberDehra Dun, Uttarakhand, India Job Title : Operations Associate (Australia Region) Work Hours : 9 (Rotational); 5.Shift Timings : 7 AM- 4 PM, 9 AM- 6 PM, 12 : 00 PM – 9 : 00 PM About Amber (https : / / amberstudent.Long-term accommodat...Show moreLast updated: 27 days ago
- Promoted
Assistant Manager Regulatory Affairs
Forest EssentialsHaridwar, Uttarakhand, India JOB TITLE- ASSISTANT MANAGER (REGULATORY AFFAIRS).DEPARTMENT- REGULATORY AFFAIRS.INDUSTRY- PERSONAL CARE - COSMETICS / AYURVEDIC.
ROLE- TECHNICAL REGULATORY AFFAIRS.Review Product formulation as per...Show moreLast updated: 2 days ago
- Promoted
Help Desk Associate
Olive Green Consultingdehradun, uttarakhand, in We’re Hiring : Associate – Help Desk (Portuguese, Spanish & English-speaking).Rotational (including night shifts).SaaS provider in the enterprise technology space, known for innovation, operational ...Show moreLast updated: 20 days ago
- Promoted
Associate Consultant
Calfus Inc.dehradun, uttarakhand, in As an Oracle ERP (EBS / Fusion) consultant, you are required to help the client in maintaining, upgrading, and extending the applications as per business requirements.
You will bring consultative skil...Show moreLast updated: 7 days ago
- Promoted
Senior Associate Credit
Castellan Real Estate Partnersdehradun, uttarakhand, in Job Description : Senior Associate Credit.We are seeking a motivated and detail-oriented.The successful candidate will have 7-8 years of relevant credit experience and will work closely with the US ...Show moreLast updated: 19 days ago
- Promoted
Audit Associate
IRIS Centre of Excellence - Indiadehradun, uttarakhand, in We are excited to announce a job opportunity at.If you are a dynamic professional with strong coordination skills, a passion for auditing, and a keen interest and experience in UK Auditing, we woul...Show moreLast updated: 28 days ago
- Promoted
Crypto Trading Intern
Pipraiserdehradun, uttarakhand, in Up to ₹30,000 / month (Performance-Based).Pre-Placement Offer (PPO) & Letter of Recommendation (LOR).PipRaisers is a research-driven proprietary trading and mentorship platform focused on building el...Show moreLast updated: 25 days ago
- Promoted
Desktop Support Analyst
ITC InfotechHaridwar, Uttarakhand, India Job Opportunity Windchill Migration Architect at ITC Infotech.Haridwar / Bangalore / Hyderabad / Pune / .End user support (not remote support).
Networking, DNS, LAN, WAN, DHCP, Outlook Configuration.Ki...Show moreLast updated: 6 days ago
- Promoted
Card operations and chargeback associate
TriOptusdehradun, uttarakhand, in Title : Senior Associate - Retail Banking Ops-Cards Operations Issuing.To minimize financial losses for the bank, merchants, and cardholders by implementing robust chargeback management processes, o...Show moreLast updated: 20 days ago
- Promoted
Finance Associate
Sage Innovation Services Pvt. Ltd.dehradun, uttarakhand, in Position : - Accounts Analyst – Billing Team (Accounts Payable).Department : - Finance & Accounts.We are seeking a detail-oriented Accounts Analyst to join our Billing team under Accounts Payable.This ...Show moreLast updated: 7 days ago
- Promoted
Investor Relations Specialist (Voice process)
Talentojdehradun, uttarakhand, in Wint Wealth is a fast-growing fintech startup making high-yield debt products accessible to retail investors.We empower investors with safe, transparent, and regulated opportunities beyond traditio...Show moreLast updated: 2 days ago
- Promoted
US Billing + Accounting
AKM Globaldehradun, uttarakhand, in We are seeking a detail-oriented and proactive Accounting Specialist with expertise in Accounts Receivable (AR), Billing, Financial Statement Preparation, Journal Entries, and client coordination.T...Show moreLast updated: 2 days ago
- Promoted
BPM Analyst (Appian) (Contract)
nineDots.iodehradun, uttarakhand, in BPM Analyst (Appian) (Contract) - Immediate Start.Must be able to start within 1 week of offer.We’re supporting a global digital banking technology provider that’s helping financial institutions ac...Show moreLast updated: 28 days ago
- Promoted
Client Support Specialist
Scry AIdehradun, uttarakhand, in Scry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across fin...Show moreLast updated: 26 days ago
- Promoted
- New!
Business Development Associate
FlexiFunnelsDehradun, Uttarakhand, India We’re FlexiFunnels – a very fast-growing Software company with 15000+ users in the last 3 years, are growing @ 12% a MONTH and are fully bootstrapped.
FlexiFunnels is the most advanced funnel builde...Show moreLast updated: 8 hours ago
- Promoted
U.S. Tax Associate (Remote) (Entry-Level)
Jayakumar Lawdehradun, uttarakhand, inRemote
- Promoted
Associate, Presales
MetricStreamdehradun, uttarakhand, in The Presales Consultant at MetricStream promotes GRC solutions by leveraging functional knowledge and translating solutions into business benefits.
They provide functional / technical consulting, supp...Show moreLast updated: 9 days ago
- Promoted
Senior Associate - Valuation
Cherry Bekaertdehradun, uttarakhand, in As a Senior Associate, you will : .Primary activities will focus on the valuation of businesses, business interests, and intangible assets for ASC 350, ASC 360, ASC 718 / 409A, ASC 820 and ASC 805, rea...Show moreLast updated: 25 days ago