Quality Assurance Specialist - Call CenterMovate • Chennai, Republic Of India, IN
Quality Assurance Specialist - Call Center
Movate • Chennai, Republic Of India, IN
30+ days ago
Job description0.5-6 years of experience in BPO or customer service industry. Strong understanding of call auditing, monitoring, and calibration processes. Excellent communication skills with ability to provide constructive feedback effectively. Ability to work independently with minimal supervision while maintaining high levels of accuracy.
Job Title : Soft Skills Audit (Call Quality Audit)
Experience : 0.5 to 6 Years
Shift Time : Rotational Night Shift
Job Location : Chennai - Perungulathur
No Of Position : 10
Roles and Responsibilities
- Conduct call audits to ensure compliance with quality standards and regulations.
- Monitor calls for quality assurance purposes, identifying areas of excellence and areas for improvement.
- Participate in call calibration sessions to align with team members' performance expectations.
- Collaborate with the team to resolve issues related to call quality.
Desired Candidate Profile
Create a job alert for this search
Quality Assurance Specialist • Chennai, Republic Of India, IN
Related jobs
Quality Assurance Engineer
CloudEagle.ai • Nagpur, IN
SaaS Platform for every phase of the SaaS Lifecycle.By leveraging state-of-the-art machine learning models we help enterprises to find the right software vendor, provide actionable insights on SaaS...Show more
Last updated: 1 day ago • Promoted
Quality Assurance Engineer
Mygate • Nagpur, IN
Quality Assurance Engineer - I.By creating and carrying out test plans, finding defects, and reporting problems, a quality assurance (QA) engineer ensures the dependability and quality of software ...Show more
Last updated: less than 1 hour ago • Promoted • New!
Senior Quality Assurance Engineer
MTechZilla • Nagpur, IN
We are looking for a dedicated Senior QA Engineer who will be responsible for the quality assurance of our software products from concept through deployment.
You will be a key member of our product ...Show more
Last updated: 1 day ago • Promoted
Senior Quality Assurance Engineer
Applicantz • Nagpur, IN
THIS IS A LONG-TERM CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADERS.Develop, enhance, and maintain automated test scripts using.
Collaborate with engineering and product teams ...Show more
Last updated: 1 hour ago • Promoted • New!
Senior Quality Assurance Specialist
Acuity Knowledge Partners • Pune, Republic Of India, IN
Acuity’s Data and Technology Services group is seeking a skilled and proactive Software Quality Engineer with hands-on experience in automating test suits for financial tools or trading platforms t...Show more
Last updated: 18 hours ago • Promoted • New!
Lead Quality Assurance Specialist
PureSpectrum • Jaipur, Republic Of India, IN
PureSpectrum is a rapidly growing market research and insights platform.We simplify technology for researchers so they can gather and use consumer data the way they want – without disruption.PureSp...Show more
Last updated: 5 days ago • Promoted
Quality Specialist
Biorev Studios | 3D Rendering Studio • India, India
Quality Auditor – HVAC Process Call Center / BPO | Work From Home.Office Location : Mohali (Remote – Work From Home).Shift : US Shift (7 : 30 PM – 4 : 30 AM IST during winters) | (6 : 30 PM - 4 : 30 AM IST d...Show more
Last updated: 2 days ago • Promoted
Senior Record Quality Assurance Specialist
Getinge • Republic Of India, IN
This is a 6-month contractual role.To complete a review of service records ensuring information and documentation is completed as per requirements.
Update Excel file noting Yes or No to compliance w...Show more
Last updated: 13 days ago • Promoted
Quality Assurance Specialist (Call Center) - Relocate To Vietnam
Concentrix • Republic Of India, IN
Quality Assurance Specialist in Content Moderation - Relocate to Ho Chi Minh City, Vietnam.QTSC1 Building, Quang Trung Software City, District 12, Ho Chi Minh City.
Monitors, evaluates and / or audi...Show more
Last updated: 2 days ago • Promoted
Quality Assurance Engineer
GoQuant • Nagpur, IN
Job Description : QA Engineer (Paid).GoQuant is a financial technology company dedicated to providing high-performance trading solutions for digital assets.
We empower professional traders and instit...Show more
Last updated: 30+ days ago • Promoted
Quality Assurance Analyst
CareerUS Solutions • Nagpur, IN
Quality Assurance (QA) Analyst – Job Description.The Quality Assurance Analyst is responsible for testing software applications, identifying defects, and ensuring high-quality deliverables.The role...Show more
Last updated: 5 days ago • Promoted
Quality Assurance Specialist
DBiz.ai • Cochin, Republic Of India, IN
Dbiz is a high-performing product and engineering company that partners with organizations to build cutting-edge digital solutions.
We leverage the right technologies at the right time to drive inno...Show more
Last updated: 12 days ago • Promoted
Quality Assurance Specialist
Movate • Chennai, Republic Of India, IN
A bachelor’s degree with a minimum of 8-9 years as QA Engineer with software testing experience that includes a minimum of 5-6 years of relevant experience in Salesforce Experience Cloud.Community ...Show more
Last updated: 15 days ago • Promoted
Quality Assurance Specialist
Altisource • India, India
This is not a manual or automation testing QA profile.Please read through the job description and apply.Perform quality assurance call and / or process reviews for all departments in Altisource.Condu...Show more
Last updated: 5 days ago • Promoted
Senior Quality Assurance Manager
Apexon • Nagpur, IN
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences.
We have been meeting customers wherever they...Show more
Last updated: 1 hour ago • Promoted • New!
Quality Assurance Specialist
CloudEagle.ai • Republic Of India, IN
SaaS Platform for every phase of the SaaS Lifecycle.By leveraging state-of-the-art machine learning models we help enterprises to find the right software vendor, provide actionable insights on SaaS...Show more
Last updated: 1 day ago • Promoted
Capital Markets Quality Assurance Specialist
Publicis Sapient • Republic Of India, IN
Functional QA – Capital Market Domain.Gurugram / Bangalore (Hybrid – 3 days office per week).Analyze business and functional requirements, design comprehensive test cases, and execute manual testin...Show more
Last updated: 13 days ago • Promoted
Quality Assurance Specialist
GoQuant • Republic Of India, IN
Job Description : QA Engineer (Paid).GoQuant is a financial technology company dedicated to providing high-performance trading solutions for digital assets.
We empower professional traders and instit...Show more
Last updated: 30+ days ago • Promoted