Responsibilities
Lead generation and qualification : Research and identify new potential customers, and qualify them based on criteria like budget, need, and authority to ensure they are a good fit.
Customer communication : Make outbound calls, send personalized emails, and connect via social media to engage with potential and existing clients. Handle inbound sales inquiries in a timely manner.
Sales process management : Manage the entire sales cycle, from the initial contact to closing the deal. Use a Customer Relationship Management (CRM) system to track all interactions and activities.
Product expertise : Maintain a deep, comprehensive knowledge of the company's products and services to effectively explain features, benefits, and competitive advantages to prospects. Training will be provided on product domain by the company.
Demonstrations and presentations : Conduct virtual product demos and presentations to showcase a product's value proposition and how it can solve the customer's pain points.
Negotiation and closing : Overcome client objections, negotiate pricing and contract terms, and finalize sales agreements.
Collaboration : Work closely with the marketing team to align on messaging and campaigns, and coordinate with outside sales or account managers on larger accounts.
Reporting : Track sales activities and provide regular reports on metrics, such as leads generated and conversion rates, to inform and improve sales strategies.
Required skills and qualifications
Strong communication : Excellent verbal and written communication skills are essential for remote interactions, as is active listening to understand customer needs.
Technical proficiency : Expertise in using sales tools, such as CRM software (e.g., Salesforce, HubSpot), video conferencing platforms, and sales automation software.
Negotiation skills : The ability to negotiate effectively to find a mutually beneficial solution for both the company and the customer.
Goal-oriented and resilient : The persistence to make numerous calls and overcome rejection while staying motivated to meet and exceed sales targets.
Problem-solving : The capacity to analyze a client's needs and propose creative, tailored solutions.
Time management : Strong organizational and multitasking skills to manage a pipeline of multiple prospects simultaneously.
Education and experience : Any bachelor's degree. B. Pharmacy, Biotechnology, or Food Technology will be preferred. Previous experience in a similar industry or good sales experience will be added advantage.
Sales Executive • Palakkad, Kerala, India