Talent.com
Senior Program Manager, CRM Solutions
Senior Program Manager, CRM SolutionsEnterprise Minds, Inc • Republic Of India, IN
Senior Program Manager, CRM Solutions

Senior Program Manager, CRM Solutions

Enterprise Minds, Inc • Republic Of India, IN
19 hours ago
Job description

About the Role

We are seeking a highly motivated Lead Technical Program Manager to join our team. In this role, you will play a pivotal role in orchestrating and delivering complex programs that drive strategic outcomes for the organization. Leveraging your exceptional communication skills, technical expertise, and leadership abilities, you will lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities.

Responsibilities

  • Lead and inspire cross-functional teams through excellent communication and negotiation skills, effectively collaborating with executives and stakeholders to drive consensus and alignment on objectives, scope, and deliverables, consistently advocating for the best interests of the organization while maintaining positive relationships.
  • Provide strategic guidance and insight to support decision-making through data-driven analysis and your knowledge of industry trends, organizational priorities and technology and architecture trends.
  • Drive program management excellence by leading the planning, execution, and delivery of complex programs by managing cross-functional teams, ensuring adherence to timelines, budgets, and quality standards, while ensuring programs are aligned with business objectives.
  • Foster an outcome-based strategy and culture by demonstrating strong leadership skills, promoting a culture of collaboration, accountability, and continuous improvement, and championing best practices in program management and execution.
  • Exhibit exceptional organizational skills by effectively balancing multiple priorities and dependencies and managing risks and mitigating issues.
  • Manage resources effectively, optimizing resource allocation across programs to ensure the efficient and effective use of resources while delivering maximum value to the organization.
  • Demonstrate strong problem-solving skills by identifying and resolving critical issues, leveraging your professional and technical expertise to implement innovative solutions.

About You

Basic Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related field
  • 8-11 years’ experience as a Technical Program Manager or similar role, with a track record of successfully delivering complex software projects in a SaaS-based environment.
  • Flexibility to adapt work schedule to work across multiple timezones as needed
  • Strong understanding of Agile practices, including SAFe, Scrum, LPM, and DevOps.
  • Demonstrated expertise in strategic thinking and decision-making abilities.
  • Excellent leadership and interpersonal skills, with the ability to inspire and motivate cross-functional teams.
  • Strong Cross-functional team experience with various business centric
  • Exceptional problem-solving abilities and a keen attention to detail
  • Experience managing complex programs
  • Excellent communication skills, both verbal and written, with the ability to convey technical concepts across all levels with an organization towards common goals.
  • Able to perform in a hybrid-office role, requiring three or more days per week in the office
  • Technical and business familiarities with financial systems (D365), CRM (Salesforce), enterprise data warehouse (Azure Data Lake) or infrastructure projects.
  • Experience creating and maintaining project plans and reporting status to senior leaders
  • Preferred Qualifications

  • Master’s degree in Computer Science, Engineering, or a related field
  • Experience with large-scale system architecture
  • Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable
  • Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes.
  • Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback
  • Experience with JIRA, PowerBI, DevOps
  • Preferred certifications include : PMP, PgMP, PMI-ACP, CSM, LPM
  • Agile coach experience a plus
  • Travel Requirement : 15% Travel

    This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this jD

    Best regards,

    Nivetha S

    Senior Talent Engineer

    nivetha.s@eminds.ai

    www.Eminds.Ai

    Create a job alert for this search

    Senior Program Manager • Republic Of India, IN

    Related jobs
    Manager / Senior Manager - EdTech Systems & CRM

    Manager / Senior Manager - EdTech Systems & CRM

    Birla Institute of Technology and Science, Pilani • India
    This role will manage and optimize CRM, LMS, ERP, and SIS platforms to support institutional operations and student success. The role ensures customization of SaaS products, secure authentication vi...Show more
    Last updated: 2 days ago • Promoted
    Senio Product Manager-CRM[10-12 years]

    Senio Product Manager-CRM[10-12 years]

    Enterprise Minds, Inc • India, India
    We’re Hiring : Senior Product Manager.If you thrive in ambiguity, think strategically, and execute with precision, we want to talk to you. Extensive Product Leadership (10–12 Years).You’ve led 0→1 pr...Show more
    Last updated: 1 day ago • Promoted
    Product Strategy Manager - Enterprise CRM

    Product Strategy Manager - Enterprise CRM

    Enterprise Minds, Inc • Republic Of India, IN
    We’re Hiring : Senior Product Manager.If you thrive in ambiguity, think strategically, and execute with precision, we want to talk to you. Extensive Product Leadership (10–12 Years).You’ve led 0→1 pr...Show more
    Last updated: 1 day ago • Promoted
    Program Manager

    Program Manager

    Aramya • Jaipur, Republic Of India, IN
    Our vision is to build some of the world's most loved fashion and lifestyle brands and enable people to express themselves. With a fast-moving team driven by creativity, technology, and customer obs...Show more
    Last updated: 4 days ago • Promoted
    Manager - CRM

    Manager - CRM

    Emeritus • India, India
    Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show more
    Last updated: 30+ days ago • Promoted
    Senior Technical Program Manager, Saas Release & Delivery Excellence

    Senior Technical Program Manager, Saas Release & Delivery Excellence

    CoreStack • Chennai, Republic Of India, IN
    Act as the single point of ownership for the entire software release lifecycle across our SaaS platform.This role requires a unique combination of. The core focus of this role is to drive operationa...Show more
    Last updated: 3 days ago • Promoted
    Manager / Senior Program Manager - PFM

    Manager / Senior Program Manager - PFM

    eGov Foundation • India
    Gov Foundation is a philanthropic mission that exists to improve the ease of living for citizens.Our focus areas are urban, health, sanitation and public finance management.Our mission is to make s...Show more
    Last updated: 2 days ago • Promoted
    Senior IT Program Manager

    Senior IT Program Manager

    Non Profitable Organisation • New Delhi, Republic Of India, IN
    The Senior IT Project Manager will manage Zoho CRM and BYST IT Tools / project management, drive vendor coordination, develop analytics reports, lead platform enhancement and deployment initiatives...Show more
    Last updated: 11 days ago • Promoted
    Senior Process Manager - Contract Management (VMO)

    Senior Process Manager - Contract Management (VMO)

    Thryve Digital Health LLP • India
    Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keeps us ahead of the curve. Thryve delivers next-generation sol...Show more
    Last updated: 2 days ago • Promoted
    Senior Delivery Program Manager

    Senior Delivery Program Manager

    CoreStack • Chennai, Republic Of India, IN
    Act as the single point of ownership for the entire software release lifecycle across our SaaS platform.This role requires a unique combination of. The core focus of this role is to drive operationa...Show more
    Last updated: 3 days ago • Promoted
    Lead Technical Program Manager (CRM)

    Lead Technical Program Manager (CRM)

    Enterprise Minds, Inc • Republic Of India, IN
    We are seeking a highly motivated Lead Technical Program Manager to join our team.In this role, you will play a pivotal role in orchestrating and delivering complex programs that drive strategic ou...Show more
    Last updated: 19 hours ago • Promoted • New!
    Senior Product Leader - CRM & AI

    Senior Product Leader - CRM & AI

    Enterprise Minds, Inc • Republic Of India, IN
    We’re Hiring : Senior Product Manager.If you thrive in ambiguity, think strategically, and execute with precision, we want to talk to you. Extensive Product Leadership (10–12 Years).You’ve led 0→1 pr...Show more
    Last updated: 1 day ago • Promoted
    Senior Program Manager

    Senior Program Manager

    Datamatics • Republic Of India, IN
    Required Minimum 20 years of experience with 8-10+ years of delivery / program management experience.IT projects preferably with Logistics, BFSI domain. Ability to establish and maintain effective wor...Show more
    Last updated: 21 days ago • Promoted
    Senior Technical Program Manager, SaaS Release & Delivery Excellence

    Senior Technical Program Manager, SaaS Release & Delivery Excellence

    CoreStack • India
    Act as the single point of ownership for the entire software release lifecycle across our SaaS platform.This role requires a unique combination of. The core focus of this role is to drive operationa...Show more
    Last updated: 2 days ago • Promoted
    Manager - Crm

    Manager - Crm

    Emeritus • Republic Of India, IN
    Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show more
    Last updated: 30+ days ago • Promoted
    Senior Technical Program Manager - Platform

    Senior Technical Program Manager - Platform

    Taglynk • Republic Of India, IN
    If you’ve written code, shipped products, and now love driving cross-functional execution, this is your role.Ideal for candidates who grew from. Software Engineer → Program Manager.Own cross-functio...Show more
    Last updated: 7 days ago • Promoted
    Senior Technical Program Manager

    Senior Technical Program Manager

    Razorpay • India
    The Technical Program Management Group is looking for a Senior Technical Program Manager to join our engineering team.TPM role is highly diversified and includes initiating, planning, and executing...Show more
    Last updated: 2 days ago • Promoted
    Director, CRM

    Director, CRM

    Cvent • India
    Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent deli...Show more
    Last updated: 2 days ago • Promoted