Field Audit Manager-Dealership
ConfidentialMumbai19 days ago
Job descriptionMaintain strong professional relationships with the Regional Business / Collection / Credit Teams Develop relationships with dealer staff and provide them with awareness about Co. policies & processes. 3-6 years of overall Branch Audit, Fraud investigation or Auto sales experience in Banks / NBFCs Knowledge of Auto loan / retail lending business Audit / Investigation skills Interpersonal skills Communication skills Report Writing Skills Negotiation and influencing skills Analytical Thinking Traveling and visiting Dealerships as per the plan Ensuring implementation of BDM checklist Conducting field level checks and submitting reports on time Conducting fraud investigations as and when required Vendor visits as per Corporate office instructions
Role & responsibilities -
Achieving Dealer / Field visits as per the plan -
- Planning the monthly travel schedule for the assigned locations / dealerships
- Meeting the FEs / BDMs and checking for their adherence to Co's policies & processes
- Check FEs awareness about various products and schemes of Co.
- Meeting the Dealership supervisors and gathering information as per the audit checklist and obtaining their feedback
- Customer visits as when required in case of fraud investigation, complaints etc.,
- Submitting the field audit reports within the prescribed timelines
- Maintaining highest ethical standards and integrity
Relationship with internal & external Stakeholders :
Skills and Competencies :
KPIs -
Skills Required
fraud investigation , Report Writing, Analytical Thinking, Negotiation, Dealer Management
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